What are the responsibilities and job description for the Valet/Bellman position at PINCH Hotel?
Join the experience as we are seeking energetic and enthusiastic Valet/Bellman at the Pinch Hotel. The Valet and Bellman team will be the first and last point of contact with guests arriving and departing from the Pinch Hotel. Tasked with ensuring that every guest is greeted and welcomed, as well as thanked when leaving, the Bell/Valet team will also be called upon to ensure that all of our guest’s needs are met during their stay. The main function of the Valet/Bellman team is to welcome guests as soon as they drive up to the hotel; the Valet/Bellman accompany guests up to their guest rooms with their luggage, answer any questions they may have, as well as going over in-room amenities and service. The Valet & Bell team is also responsible for the prompt delivery of items to the room, room service orders, and meeting any other guest needs during their stay. The Valet/Bell team must maintain a courteous attitude and welcome all service questions and requests while creating an unforgettable guest stay.
Job Description
- Load luggage onto a bell cart and deliver guest luggage to rooms.
- Deliver guest supplies as needed and asked for by individual guests or the Concierge team.
- Store luggage for guests upon check-in or after check-out when necessary.
- Answer phones and assist the Concierge whenever possible.
- Direct guests to area events, businesses and attractions.
Requirements
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations with minimum supervision.
- Must be effective at listening, understanding, and clarifying the concerns and issues raised by coworkers and guests.
- Must have the ability to work various hours and shifts per week, with an average of 30-40 hours
Benefits:
- Free Employer Paid Basic Healthy Lifestyle Benefits Plans
- Full comprehensive affordable medical benefits including Health, Vision, Dental, Life and much more!
- Employer Paid Monthly Parking Allowance
- Weekly Staff Meals
- 401 (K) Retirement Savings
- Paid Vacation, Holiday, Personal, and Sick days