Technical Trainer

Develop and present training content for a growing global workforce.

Are you on the cutting-edge of training best practices and technology? Do you gain energy from taking complex processes and presenting them in an accessible format for adult learners? At Pinion you will have the opportunity to create and be progressive in design of content and learning experiences for a global workforce. Not only will you build from scratch, but you will also convert existing training to be successful in different countries and cultures. As a Top 70 public accounting and consulting firm, Pinion is committed to making a difference in the lives of our people, clients, and the world we live in. 

Our values are a guidepost for how we relate to the people we work with - collaborative, engaged and joy-filled. We are looking for a learning professional to join our team who embraces our values of: 

• Collaboration. Share experiences, create growth, and innovate together
• Exploration. Be tenacious and curious, discover possibilities and create solutions
• Initiative. Act. Move with intention and agility, always eager to capitalize on opportunities and lead change

What you’ll be doing:

• Create and present training for new employees on the firm's processes, procedures, and technology
• Train employees how to properly use a variety of software programs, including how to enter data according to firm practices
• Design e-learning courses, which includes developing case studies and simulations, writing scripts, and using sound instructional design methodology in course development
• Teach the PINION Way, standards and processes for job functions including, but not limited to audits, tax returns, and reviews; participate in design of firm processes and procedures
• Work with Onboarding Integration Manager to conduct needs assessments by collecting information pertaining to work procedures, workflow, processes, and technology
• Gather feedback on software usage; analyze feedback to identify patterns that indicate areas for improvement in training or need for different training
• Collaborate effectively with the Technical Mentor Team to develop interactive labs, exercises, and breakouts for training for the employee's first year
• Utilize a variety of training disciplines such as in-person, live video, recorded, connected classrooms, and others

What you’ll need for this position:

• Bachelor's degree with emphasis in adult continuing education, finance, or accounting preferred
• 5 - 7 years of related industry experience or equivalent combination of education and experience
• Experience delivering technical and software training, preferably within an accounting environment
• Knowledge of e-learning instructional design methodologies and tools
• Experience developing e-learning and video storyboards, scripts, and custom content
• Understanding of effective training principles, evaluation systems and transfer plans, and the ability to apply to practical situations
• Excellent verbal communication skills with the ability to effectively present information and respond to questions from individuals or groups of training participants, peers, IT, and management
• Proficiency with a variety of technology systems and tools to include: Microsoft Word, Outlook, PowerPoint, and Excel
• The ability to work in a fast-paced environment where improvements are continuously being made and things are changing quickly
• Ability and willingness to travel overnight up to 25% of the time

Bonus Skills:

• Experience with CCH Axcess & ProSystem fx   
• LCvista, or other LMS, experience 

What’s in it for you:

• Hybrid or in-office work environment 
• A people-centered culture, with fun included among our core firm values
• Influence, fulfillment, and a collaborative team approach
• Competitive compensation and an excellent benefits package, including health, dental, vision, life and disability insurance, 401k, profit sharing, paid holidays, flexible work arrangements, and paid leave.

In some states and municipalities, Pinion is required by law to include a reasonable estimate for range of compensation. When making compensation decisions, Pinion takes into account a variety of factors including but not limited to experience, skills, certifications/licenses, and geographic location. The wide range for this role reasonably accounts for these factors. Specific compensation decisions are made based on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000 to $90,000.

Pinion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. 

#LI-HYBRID

Salary : $65,000 - $90,000