What are the responsibilities and job description for the Agent (Part-Time) position at Pinkerton?
Agent (Part-Time)
San Bernardino, CA - United States
We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Essential Functions:
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Represent Pinkerton's core values of integrity, vigilance, and excellence.
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Provide the client with concierge-level security at the company location and/or events;
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Deescalate tense situations or individuals that may arise.
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Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
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Conduct quality investigations and complete investigative reports.
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Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
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Transport the client to and from company location and/or events.
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Secure the client's residential perimeter;
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Review CCTV, manage access controls, and respond to alarms, as needed.
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Identify and escalate equipment deficiencies/failures.
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All other duties, as assigned.
Education, Experience, and Certifications:
High School Diploma or GED with 3 years of law enforcement, military, and/or security experience. CA Guard Card required.
Competencies:
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Law enforcement, military, and/or security experience.
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Concierge-level customer service experience.
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Able to complete through and accurate investigations and reports.
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Access control systems, CCTV, alarm monitoring experience.
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Strong problem resolution skills.
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Able to interact effectively at all levels and across diverse cultures.
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Solid verbal and written communication skills.
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Computer knowledge; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
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Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
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Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
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Exposure to sensitive and confidential information.
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Ability to handle multiple tasks concurrently.
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Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
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Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
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Rapid and effective decision-making during unusual or emergency situations.
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Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.
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Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents and direct others.
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Frequent sitting and/or standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
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Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
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Close and distance vision and ability to adjust focus.
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Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.