Medical Assistant - TN

Description

Summary

Pinnacle Dermatology, LLC, offers extraordinary clinical care and an incredible patient experience at every point in the patients' journey. The Illinois based team of board-certified specialists is committed to providing complete clinical care for medical dermatology needs, skin cancer surveillance and treatment, as well as medical dermatologic services. Coupled with the unparalleled and unique family-like culture, patients will have an incredible experience from the minute they pick up the phone.

Pinnacle Dermatology is a fast-paced, growing Dermatology practice that is seeking a full-time Clinical Medical Assistant that will assist the provider(s) with patient care. They will create an atmosphere that reflects the level of standards and care that patients can expect to receive from this practice.

 

Essential Duties and Responsibilities
 

• Fulfill patient care responsibilities as assigned, assist doctor with patient care. 

 

• Escort patient to and from exam room, help patient prepare for exam. Review Health History to make sure it is complete and updated. 

 

• Clean/straighten exam room and empty laundry bin between patients. 

 

• Organize patient flow according to protocol (as scheduled with any late appts working into the schedule on providers discretion) 

 

• Assure smooth patient flow by prioritizing the following: rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider(s) needs; assisting provider(s) during exams and procedures, and returning patient/pharmacy calls in a timely manner. 

 

• Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by the provider. 

 

• Prepare path/lab specimens per protocol; complete path/lab requisition forms accurately and completely; document specimens in path log. 

 

• Review pathology and lab results with patients per provider’s instructions. 

 

• Document visit in EMR clearly and accurately as directed. 

 

• Respond to patient questions in office and on phone as instructed. 

 

• Schedule surgical procedure appointments on computer as necessary. 

 

• Phone prescriptions and refills to pharmacy according per provider’s instructions. 

 

• Be familiar and compliant with OSHA Blood Borne Pathogen standards. 

 

• Clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program. 

 

• Maintain medication samples and discard out-of-date supplies. 

 

• Maintain infection control policies of office. 

 

• Upkeep and cleanliness of exam rooms, supply cabinets, and drawers always well stocked. 

 

• Ordering, sorting, storing, restocking, and inventory of all medical supplies. 

 

• Document all medical instructions given to patients. 

 

• Knowledgeable and compliant of HIPPA privacy standards. 

 

• Knowledgeable of all products and procedures in office, with the ability to explain to patients. 

 

• Be knowledgeable of office financial policies and fees. 

 

• Obtaining preauthorization for medications required. 

 

• Schedule appointments for patients with other specialists, fax appropriate records if necessary. 

 

• Help with office housekeeping duties as needed.

 

• Check and maintain eye wash station weekly.

 

• Travel to other clinic locations as deemed necessary.

 

• Any other duties as required to ensure Pinnacle Dermatology’s operations are successful. 

Supervisory Responsibilities

 

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Use of Technology - Demonstrates required skills; adapts to new technologies.

Problem Solving - Identifies and resolves problems in a timely manner.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions.

Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively.

Conflict Resolution - Keeps emotions under control.

Diversity - Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Adaptability - Adapts to changes in the work environment.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; asks for and offers help when needed.

Planning/Organizing - Uses time efficiently.

Quality - Demonstrates accuracy and thoroughness.

Quantity - Meets productivity standards; completes work in timely manner.

Safety and Security - Observes safety and security procedures.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Completion of a formal medical assisting program and internship plus 1-2 years of recent experience in a medical office, preferably in a Dermatology Practice 

 

• Knowledgeable of medical terminology and CPT and ICD-10 codes. 

 

• Basic computer knowledge, able to operate standard office equipment. 

 

• High school graduate. Formal medical assisting training preferred 

 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Certificates, Licenses, Registrations

Certified Medical Assistant

 

Computer Skills

To perform this job successfully, an individual should have knowledge of Nextech Database software and Internet software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear.  The employee is frequently required to stand, walk, sit and type. Typing. The employee must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision.