What are the responsibilities and job description for the Service Technician position at Pinnacle Propane?
Service Technician
Job Summary and Essential Functions
Pinnacle Propane Express is currently seeking an experienced Service Technician for an exciting opportunity as a Service Technician!
Job Summary: Duties include focusing on Pinnacle Propane's core values of Safety, Integrity, and Customer Service. Ensure compliance with all Federal, State, and Local regulations pertaining to the storage, installation, delivery, and usage of all products that Pinnacle Propane supplies. Operate within the Policy and Procedures outlined in Pinnacle Propane employee and operation manuals. This position will report to the Branch Manager.
Essential Job Functions:
- Set, Repair, Maintain tanks and cylinders
- Install service lines to house, equipment, or building in accordance with Federal, State, Local regulations
- Ensure that Company and Government Safety, policy and regulatory standards are met and maintained
- Perform leak test and gas checks at customer sites
- Operate service/company vehicles in accordance with company and government regulations
- Maintain service/company vehicles by reviewing maintenance record, perform pre and post trip inspections. Secure vehicles and equipment consistent with company security instructions and policy
- Troubleshoot propane systems and propane appliances for any problems
- Convert gas appliances
- Perform repairs and adjustments on propane equipment
- During daily interaction with customers communicate clearly and effectively to convey information to new and existing customers
- Maintain a professional image and superior customer service
- Deliver propane gas and/or refined fuels as required
- Work a flexible schedule with after-hours and emergency call-outs
- Communicate with supervisor of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards
- Prepare, complete, process, and maintain work orders and/or all job related documentation
- Operate and maintain hand held truck computer and equipment
- Ability to lift, carry, push or drag hoses and equipment up to 60lbs
- Perform other duties as assigned
Job Requirements
Basic Qualifications (Required):
- 1 Year of verifiable experience operating a Class B commercial motor vehicle
- Must be able to read, write, understand and speak the English language.
- Ability to operate in adverse weather conditions, including off road.
- Ability to abide by all DOT rules and regulations.
- Ability to read, analyze, and interpret documents, manuals and reports.
- Ability to respond to common inquiries or complaints from clients, regulatory agencies or members of the business community.
- Consistently demonstrates cooperative, team-oriented behavior.
- Safety conscious and understand safe work practices for operating in the oil and gas field and on the road.
- Maintain cleanliness and perform minor maintenance on equipment as well as ensure equipment is mechanically sound and in good working order at all times and report deficiencies to maintenance staff.
Minimum Qualifications (Required):
- Class B CDL with HazMat, Tanker and Air Brakes
- Must pass pre-employment drug and random drug and alcohol testing
- Must pass a criminal background check
- Must have a good MVR
- No more than 3 moving violations in the last 3 years, 2 in last 2 years, or 1 in the last year
- No more than 1 preventable/at-fault accident in the last 3 years, 2 in the last 5 years
- No DUI, reckless driving, hit & run, suspended licenses, etc. in the pa
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Driving: 1 year (Preferred)
License/Certification:
- CDL A w/ HazMat (Preferred)
Work Location: One location