Community Relations Coordinator

Indiana Region

*must have business and referral development experience*

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.  

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.   

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. 

As a Community Relations Coordinator, will plan, develop, implement, and analyze community relations campaigns, marketing efforts, and related events within a specified territory. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience; identifies new referral partners, uncovers untapped market opportunities; and raises brand awareness.

Requirements:

• Bachelor’s degree in Communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university
• Proven record of progressive sales and/or new business development, including developing and maintaining marketing strategies.
• 3-5 years of experience in similar position and/or in behavioral healthcare.
• Valid driver’s license in good standing.
• Ability to travel up to 50% locally
  
  

Preferred:

• Master’s degree in Communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.
• 5 years of experience in similar position and/or in behavioral healthcare.
  
  

Responsibilities:

• Assess and develop strategies to drive growth in existing and de novo markets for companywide offerings.
• Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.
• Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.
• Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and actively pursue new strategic relationships.
• Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations, hospitals, treatment centers, and professionals).
• Develop and maintain strategic relationships.
• Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.
• Function as a liaison between referral sources, Access Center, Patient Navigators, and facilities on key business improvements and best practices.
• Coordinate resolution of critical service issues with appropriate internal departments.
• Perform other duties as assigned.
  
  

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University
  
  

Join our team. Join our mission.

Education

Required

• Bachelors or better
  
  

Licenses & Certifications

Required

• Drivers License
  
  

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  
  

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  
  

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.