Underwriting Analyst - Other States Coverage

Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. And while we may be a little biased, we believe that our work shapes communities and changes lives.

We have big hearts and love big ideas. We’ve been around for more than  100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative ways. We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.

With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. But we’re still making time for fun with virtual events like virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!

What you’ll do:

Promote and build strong working relationships with Other States Insurance program carriers. Provide subject matter expertise and systems integration expertise for Pinnacol team members. Demonstrate support for new and renewal business. Ensure compliance with state rules and regulations. Timely processing of policy documentation. Investigate and resolve errors.

What you can expect:

• With little supervision, apply the principles of workers’ compensation through knowledge of the out-of-state manual to analyze and complete various out-of-state tasks including but not limited to quotes, audits, renewals, criticisms, and policy endorsements.
• Serve as coordinator to centralize all out-of-state underwriting activities, providing program expertise and support to Underwriters to ensure accurate and complete documentation is in place for coverage.
• Follows-up via telephone calls/correspondence within established departmental guidelines to obtain needed information for completing applications, renewing policies, etc. Recognizes out-of-state coverage policy discrepancies, research, and notifies appropriate personnel. May provide subject matter expert insights on the path toward correction of policy discrepancies to ensure state and regulatory compliance. 
• Recognizes payroll discrepancies against 2nd source tie-in and follow-ups to ensure accuracy. Serve as a source of truth for national critical errors (CRITS). 
• Enters completed OSC quotes into the on-line computer system to create policies. Updates osc coverage manual and partners in training of OSC Underwriters. 
• Providers management with periodic status reports on OSC coverage issues. Works with Finance Department to address any billing issues. Prepares monthly Athena reports outlining premium and billing status. 
• Partner with program leadership to drive toward strategic goals. Provide analysis of program performance and opportunities. Offer solutions for improvement in areas of opportunity.

What you need to be successful:

• Demonstrates a substantial working knowledge of the Workers Compensation Act. Has general insurance industry knowledge and is familiar with broker relationships, and competitors. Requires decision making while applying/interpreting workers’ compensation laws, rules, regulations and procedures. Requires completion of Pinnacol Assurance Underwriter Training program.
• Effective verbal, written and interpersonal communication skills. 
• Professional telephone skills and techniques. 
• Ability to handle difficult situations in a professional, courteous manner. 
• Demonstrates advanced proficiency in the use of personal computers, Google applications (Docs, Sheets, Slides), and the internet (e-mail and web browsing). Minimum 35 wpm typing requirement and spreadsheet skills, experience in management reporting desired. 
• Analytical skills 
• Understanding of basic accounting and mathematics. 
• Detail oriented with the ability to coordinate multiple tasks with detailed follow-up and minimal supervisory direction. 
• Ability to read, input, comprehend and communicate on-line data. 
• Demonstrated understanding of Pinnacol internal workflow processes with a solid overview knowledge of all key areas/functions within Pinnacol.
• Ability to respond to complex customer issues requiring strong problem resolution skills and a broad knowledge base. 
• High school diploma or GED
• Must have a minimum of two years general office experience to include one year of workers’ compensation insurance/underwriting experience.

We can’t do our work without people like you.
Our employees are extraordinary and committed to making a difference. Here’s some of the ways we show our appreciation.

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• We love who you are. Pinnacol is on a journey to embody diversity, equity and inclusion. We’re committed to creating a culture that deeply values differences, where everyone feels like they belong.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
• Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
• Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
• Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
• Share in our success. You’ll have the opportunity to earn a quarterly incentive, up to 20 percent of your annual base salary, when your team exceeds their goals and objectives.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $58,800-$61,600. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above.

Want to love your work? Apply today!

Pinnacol is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email recruiting_team@pinnacol.com.