Job Posting for Assistant Store Manager at Pioneer Ace Hardware - Laie
Job Descriptions: Assistant Store Manager
Position Summary
The Assistant Store Manager is responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. An effective Assistant Store Manager maximizes productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They must demonstrate knowledge of the store’s purpose and goals and have the skills to help associates achieve those goals. The Assistant Store Managers is also involved with operations. They are responsible for leading and managing associates involved with activities in the front and back end of our stores which include check-out areas, returns, special services, computer systems and receiving. They are also responsible for managing the receiving, unloading, distribution and stocking of merchandise in the store.
Major Responsibilities
The major responsibilities for this position include:
Train, coach and observe associates using the basic S.A.L.E.S.
Maintain Ace discovery core assortments by plan-o-gram
Provide input into merchandising decisions to the store manager
Review and implement the marketing strategy for the current year
Lead associate team to accomplish store goals
Manage the WOW and Customer engagement programs.
Be proficient in all store technology (i.e. ACENET, POS system)
Responsible for ensuring the store is recovered and ready for business every day
Develop the weekly work schedule
Maintain record keeping accurately
Ensure that all daily inventory management tasks are completed
Resolve customer complaints in a timely and satisfactory manner
Make sure that the sales floor is clear, organized and properly signed, and that the receiving floor is clear of pallets and trash
Ensure the training of all associates on store policies and procedures
Delegate daily workload among associates and coordinators
Enforces safety policies and procedures; is a safety role model
Prepare all local and mezzanine orders on a weekly basis
Safety inspection of all property
Minimum Requirements
The minimum requirements for this position include:
Education/Training: High School degree, some college preferred. Possess a vast product knowledge of hardware related products along with a willingness to learn
Experience: Minimum of 1-3 years retail management experience
Skills/Knowledge: Strong leadership and analytical skills
Excellent customer service skills
Ability to lead and develop others
Ability to handle multiple projects and task with a high attention to detail
Knowledge of retail computer systems, MS Word and Excel a plus
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet he needs of the business
Benefits:
Health Insurance
Dental Insurance
Paid Time Off
Paid Holidays
401(k) with Company Match
Store Discount
Salary Range: $35,000 to $40,000
Physical Requirements
The minimum physical requirements for this position include:
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth. Ability to lift 40 pounds
The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add, revise or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Salary.com Estimation for Assistant Store Manager in Laie, HI
$44,216 to $70,182
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