Office Administrator

COMPANY SUMMARY

Pioneer is a 100% employee-owned company specializing in custom unitized curtain wall. All employees who have met the eligibility criteria own stock in Pioneer through our ESOP retirement plan. That means that all of us directly benefit from our efforts to serve customers, produce quality products, and grow the business profitably. Pioneer is headquartered in Mason, OH with offices in Cleveland, OH, Baltimore, MD, Johnson City, TN and Kokomo, IN.  Pioneer’s innovative approach, coupled with cutting-edge design technology has won awards as well as respect in the curtain wall industry.

We have an established culture of rewarding a strong work ethic and providing ongoing training opportunities that promote an environment of creativity and career growth. Pioneer offers a generous benefit package to full time employees that includes medical, dental, voluntary vision, voluntary critical illness and accident, company paid life, short- & long-term disability, EAP, Tuition Reimbursement, and 401K with a 4% match. Pioneer prides itself on helping employee achieve a work-life balance through a flexible work schedule.

JOB SUMMARY 

Greets all Pioneer visitors and escorts them to their destination; receives and directs phone calls; acts as a single point of contact for: office related employee requests, phone issues and office equipment related problems.  Provides administrative and HR support.

DUTIES & RESPONSIBILITIES

Admin & Field Support

• Collects weekly timesheets and submits to payroll.
• Prepares and ships all required project and employee paperwork to the field at the start of every project.
• Handles office and shop copy needs.
• Sorts and distributes all incoming mail, prepares all outgoing mail including UPS for Mason office.

Corporate Support

• Provides administrative support for all leadership.
• Schedules internal and external meetings.
• Orders food for internal and external meetings.
• Provides first level of support for general office equipment operation and calls for service when required.
• Assists with company events i.e. picnic, year-end meeting etc.
• Orders office supplies.
• Keeps fax/copy room and kitchen stocked, clean, and orderly.
• Orders business cards for new hires and refills.
• Maintains and prepares career fair kits for recruiting.

Customer Service

• Answers phone & directs calls for all offices.
• Greets visitors entering organization and directs them to the correct destination.
• Makes reservations at local hotels for visiting employees and guests.

PM Support

• Makes job folders and files for Project Manager’s.

HR Support

• Supports HR Team with onboarding new employees.
• Schedules interviews for candidates.
• Sorts through resumes reviewing and recommending potential candidates.
• Supports HR Team with paperless files by scanning, naming, and uploading of documentation.
• Performs miscellaneous job-related duties as assigned.

JOB REQUIREMENTS 

• High School Diploma.
• Bilingual, Spanish preferred.
• One year using Microsoft Office, specifically Word and Excel.
• One year minimum relevant work experience or Associates Degree.
• Expresses thoughts, ideas, and technical information as well as resolves conflict effectively.
• Passion for internal and external customer service.
• Works well under the pressure of time constraints and changing expectations.
• Strong organizational skills and focus on detail required.
• Previous history of successfully managing multiple work assignments.

Pioneer Cladding and Glazing Inc. is an Equal Employment Opportunity Employer and E-Verify Compliant. We are a drug free workplace.