What are the responsibilities and job description for the Counter Specialist position at Pirtek Norcross?
Job Description: Shop Specialist
PIRTEK, the nation’s leading provider for on-site hydraulic and industrial hose replacement, is hiring for the position of Counter Specialist.
Job Description:
A PIRTEK Counter Specialist services walk-in customers at our hose repair shops. This position requires an inquisitive nature, mechanical background, and excellent problem-solving skills to be successful.
A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This gives the opportunity to work closely and communicate with other team members. Playing a pivotal role in customer service and problem-solving, the Counter Specialist ensures customers receive world-class service to get their equipment back up and running.
Responsibilities:
- Diagnose and repair hoses with efficiency and accuracy
- Anticipate and address customer needs
- Maintain showroom and shop inventory, tools, and facilities
- Streamline and support daily processes
- Follow-up with customers to generate additional business
Qualifications:
- Experience in a customer-facing role
- High school diploma or GED
- Strong organizational and computer skills
- Mechanically inclined (experience in hydraulics a plus)
- Excellent communication skills
Benefits:
- Competitive hourly wage (depending on experience)
- Annual bonus
- Commission
- Medical insurance
- Vacation
- Technical and product training
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Mechanical knowledge: 2 years (Required)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Atlanta, GA 30340: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22