Catering Attendant

Inquiries Regarding Application Status
Due to the high volume of applications we receive, we cannot respond to inquiries regarding the status of submitted applications. Applicants selected for interviews will be contacted using the email and/or phone information provided in the online application.

Location:

Claremont, CA

Job Posting Title:

Job Details and Requirement:

This position performs duties to support the catering functions for on-campus and off-campus College events for the Dining Services department. The attendant is responsible for delivery, set-up, serving, clean-up, break-down, and pick-up of multiple events on and off campus. The attendant will also be responsible for keeping catering storage areas organized and clean during and after events. Must be able to work well independently, in a team setting, and under supervision. May also be required to provide back-up for other Dining Services functions based on skill set and operational needs. Exceptional customer service, communication skills, dependability and timeliness are key elements of this position.

• Provide full support for catering event presentations, including order preparation, delivery, set-up, serving, clean-up, break-down and pick-up.
• May be asked to assist with light preparation of hors d’oeuvres, sandwiches, deli plates/platters, and salads.
• Assemble all food, beverages, and supplies according to event contracts and catering checklists; deliver all food, beverages, and supplies for catered functions to scheduled locations on a timely basis.
• Ensure that event presentations are clean, well-stocked, consistently and attractively displayed, and adhere to the quality standards of the department.
  • All contract items are present with necessary signage and serviceware;
  • Linens are evenly and neatly placed on tables;
  • Buffets and tables are well organized;
  • Appropriate food décor is attractively placed on buffet; and
  • Back-up supplies are stored out of guests’ site.
• Greet guests courteously and interact with guests in a manner to ensure customer satisfaction.
• Resolve guest concerns in a friendly and service oriented manner, relaying issues and relevant comments from customers directly to a manager, and seeking manager assistance when necessary.
• Demonstrates a complete understanding of menu items and explain menu items to customers accurately. Relay all allergen concerns and questions to a manager.
• Serve and attend to guests quickly and efficiently during events to provide excellent customer service.
  • Restock and maintain buffets as needed.
  • Keep display equipment, buffets and tables clean and free of debris during event meal service.
  • Wait on guests, serve food and beverages, answer questions regarding food served at the event and address special requests with a manager as needed.
• Clean-up, break-down, and pick-up events.
  • Cleans and packs unused food and beverages, dishes, utensils and equipment for removal to appropriate locations.
  • Return all food and beverages (including food décor items) to the kitchen.
  • Return all soiled linens to linen hampers, and all soiled dishes, cups, utensils, serviceware, and other appropriate equipment to the dish room for cleaning.
  • Return all other supplies (i.e. signage, excess linen, napkins, risers, etc.) to catering storage areas.
  • Handle trash and waste properly per department and College standards.
  • Clean tables and chairs, as assigned, before, during, and after meal service.
• Clean and organize catering stations, storerooms, and vehicles. Clean glassware, silverware and other supplies and equipment as needed and as instructed by a manager.
• Consistently keep up with catering delivery schedules calmly, accurately and efficiently.
• Work with minimal supervision to support smaller events as needed.
• Drive the catering van and electric cart as needed for deliveries and pick-ups.
• Serve as back-up for other Dining Services functions based on individual skill set and operational needs.
• Perform other related duties as required.

Supervisory Responsibility : _ X _No ___Yes – Define:

Work Hours : This full-time position works 40 hours per week over 10 months per year from August to May annually. 40 hours are assigned from Saturday to Friday, 6:00 am to 9:00 pm when classes are in session, but may vary due to the needs of the department or College. Work will include nights, weekends and holidays. Generally, the department closes for approximately one to two weeks at three times throughout the year in December/January, end of May and early August. During department closures, work is available by signed agreement in other departments and is generally offered for daytime periods, but may include evenings, weekends and holidays. Work schedules may vary due to the needs of the College or department and it is the employee’s responsibility to check the assigned schedule on a weekly basis. Schedules are not guaranteed.

The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong oral communication skills in English.
• Ability to work with limited supervision.
• Exceptional customer service is a key element of this position. Must have a positive and friendly attitude, be an active team player and demonstrate maturity and composure in dealing with difficult situations.
• Demonstrate initiative in addressing and anticipating the needs of event attendees.
• Knowledge of and ability to consistently follow food safety and sanitation standards.
• Ability to work effectively and productively with a diverse community of coworkers, students, staff, faculty and guests of the College.
• Strong attention to detail and ability to consider the most effective set-up for the needs of the event.
• Ability to prioritize, use work time efficiently and manage multiple tasks to meet expectations and deadlines.
• Ability to drive the catering van and electric cart to local off-campus events as needed.
• Ability to work overtime, evenings, weekends, holidays and long shifts as needed.

Education : High school graduation, GED or the equivalent in training and experience that provides the required knowledge, skills and abilities.

Experience : At least two years of related work experience.

Licenses/Certifications : Must have and maintain a valid California Food Handler’s Permit. Must have and maintain a valid driver’s license and a driving record acceptable to the College’s insurer.

Physical Requirements: This is a very active position. Must be able to stand, walk, bend, climb, push, pull, stoop, twist, stretch, reach, and lift up to 50 pounds from ground to waist level without assistance. Must be able to work on feet for prolonged periods of time. Must have ability to grasp, grip and safely move and operate catering equipment and supplies. Must be able to lift and team-lift tables, chairs and other furniture as needed. Must have high energy and stamina to keep up with a fast-paced, time-sensitive, heavy workload and long work shifts as needed. Employment is contingent upon satisfactory results on a post-offer lift test.

Other Requirements :

• Employees in the Dining Service department must wear uniforms and safety shoes, as well as hair restraints. Uniforms and shoes are provided.
• Must follow Bon Appétit and OSHA safety standards.
• Must follow principles of sanitation and safety in handling food and equipment. Must immediately clean up spills.

Preferences : Previous experience in a catering operation is highly desired.

Employment Requirements
Employment is contingent upon a candidate possessing the knowledge, skills and abilities to be able to successfully perform the essential duties of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Employment is also contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. For positions requiring the use of a college-owned vehicle, employment is contingent upon a driving record acceptable to the colleges’ automobile liability insurance. Final candidates in all staff positions will be required to undergo a background investigation; in addition some positions may require a physical lift test and pulmonary function test.

Covid-19 Vaccination

Pitzer College has mandated the COVID-19 vaccination for all employees. New employees are required to show proof of full vaccination, including booster, against COVID-19 or request a Pitzer College approved medical or religious exemption on or before their first day of employment.

Equal Employment Opportunity and Non-Discrimination

Pitzer College adheres to both the letter and the spirit of Equal Employment opportunity and Affirmative Action. It does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, gender, age, sexual orientation, marital status, pregnancy, disability, medical condition, or veteran status, in the administration of its admission policies, educational policies, scholarship and loan programs, athletic and other College-administered programs, and employment policies. Pitzer strongly encourages candidates from underrepresented groups to apply.

Safety Report

In compliance with applicable law, Pitzer College publishes an annual report containing statistical information concerning the occurrence of crime on campus and adjacent thereto, as well as policies and practices concerning security. A copy of this report is online at http://www.cuc.claremont.edu/cs/index.asp or by contacting The Claremont Colleges Department of Campus Safety: 251 E. Eleventh Street, Claremont, CA 91711-3947; (909) 621-8170.