Account Manager

Who We Are

Pixability is a technology and data company that empowers the world's largest brands and their agencies to maximize the value of video advertising on YouTube, YouTube on TV, Amazon Fire, Roku and Hulu. The company’s industry-leading optimization and insights solutions are independently verified by the YouTube Measurement Program, DoubleVerify, Oracle Data Cloud’s Moat Measurement, Integral Ad Science and other third parties. Pixability’s suite of solutions are used by the top media agencies and brands including Dentsu-Aegis, Havas, Interpublic Group, Omnicom, Publicis, and GroupM, as well as Swatch, Bose, KIND, Hilton, Jack in the Box, and Puma. For more information about Pixability, please visit www.pixability.com.

Our Award-Winning Culture

Our team is the heart of our culture. We value innovation, collaboration, and curiosity with a passion for getting things done. We strive to hire and cultivate the best employees and foster a culture of open communication and transparency. We are driven and hard-working, but also committed to having fun along the way with happy hours, team outings, and flexible paid time off. We’re proud to have been named the Global Leader in Video Innovation in the Google Premier Partner Awards (2017), as well as one of Boston's Best Places to Work by BostInno (2019), included in the BBJ Fast 50 for five consecutive years, and listed on the Inc. 5000 for six consecutive years.

The Role

Securing long-term business relationships with new and existing key customers is one of the major functions of the Account Manager role. Pixability puts you at the forefront of the fast-growing social advertising industry and gives you the opportunity to work with the most dynamic companies in the world—from international brands to independent agencies. In partnership with Sales, you’ll maximize the value of Pixability’s products to create actionable insights for our clients and oftentimes present to clients. You’ll work with our Ad Operations team to manage the client on-boarding process, developing a strong understanding of Pixability’s products and the ability to explain our solutions to internal and external stakeholders. You’ll monitor campaign performance and communicate opportunities to expand Pixability’s level of service for each client. The Account Management team is a highly motivated group of individuals who play a crucial role in supporting our client’s business and growth by driving strong results and providing the best client services experience in the industry.

The Team

On the Customer Success team we love video, technology, and keeping up with trends across YouTube and CTV. Each member of the Customer Success Team contributes to making sure all of our customers are successful and each campaign exceeds customers expectations. We are smart, self-motivated, ambitious, and consistently strive to affect the outcome of our business, every day. We go above and beyond, using our intelligence, passion, and creativity to inspire, educate, and support our advertisers. And, we like to reward ourselves with fun along the way.

Who You Are

You love your customers and provide ongoing continuous support using any means necessary (telephone, email, standing meetings and video calls). Collaboration comes naturally to you. You understand the importance of partnering with internal teams & external clients to address and fulfill current & future customer needs. You are passionate about the social advertising industry, understand it, and know all the trends. You have a take-charge mentality and have no problem working in the gray. You’re a data nerd at heart and can communicate complex data reports to customers with eloquence and ease. Most of all, you are a fun, outgoing individual with interpersonal skills and strong work ethic. 

What You Bring to the Party

• 1-3 years as an Account Manager at a digital agency or AdTech company
• Experience with social media particularly with YouTube and CTV
• Strong data analysis and reporting skills with a keen ability to distill data into clear and actionable takeaways
• Thrive in a fast-paced, self-starter environment with superior customer support skills managing Tier 1 brands
• Superior interpersonal and communication skills, particularly influencing and listening
• Confident and articulate presenter

Pixability does not accept/pay fees for unsolicited resumes from third-party agencies/vendors

As part of our dedication to the diversity of our workforce, Pixability is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.