Quality Improvement Data Coordinator

Since 1972, Places for People has helped individuals in the St. Louis community find and define their places in the world.

Specifically, our mission is to provide caring, effective services to help those with the greatest challenges recover from mental health illness and associated chronic illnesses.

We fundamentally believe that each person we serve deserves a chance to be their best selves and we want to help them get to that point.

Do you believe that all members of society are valuable and should be treated as such?

Would you love to work in an environment where, throughout the organization, your co-workers are tied to the same mission as you are?

What about working for an organization that is committed to growth, both internally and externally?

Well, Places for People just might be the place for you!

SOME perks of working at Places for People:

• Flexible work schedule
• Paid Vacation Time and Sick Leave
• 403(b) Retirement Plan contribution
• Mileage reimbursement at the federal rate
• Supervision available for licensure during work hours and at no cost
• Loan forgiveness through the National Health Service Corps (NHSC) for specific positions

General Description 

The Quality Improvement Coordinator is responsible for supporting and championing the Performance Improvement processes/philosophy/activities throughout the agency.

Job responsibilities:

• Promote culture of continuous quality improvement
• Work with teams/departments to identify appropriate performance improvement models, with both clinical and non-clinical staff, to address gaps between actual and target performance.
• Monitor and tracks CCBHC quality indicators, HCH indicators and PfP indicators and works with teams/departments to identify performance improvement opportunities.
• Assist with communicating to CQI Committee any over arching agency barriers to implementing identified improvement plans.
• Monitor any improvement plans in place and reports on progress

• Analyze information and data systems to evaluate their performance, formulating ways of enhancing workflows
• Conducts analysis of data in cooperation with staff to assist in identification of improvement activities
• Keeps Directors/Managers informed of current KPM’s results via a Dashboards and Scorecard, and any areas that may require education for KPM’s or new KPM’s.
• Conduct monthly internal administrative and clinical audits.
• Develop clear workflows when needed and provide training on clinical and business workflows to teams and departments.
• Assist with any policy review around agency quality improvement
• Support the Risk Committee by gathering any requested data to ensure optimal risk mitigation.

• Assist team assistants in clear direction on indexing, storage or disposal of records in electronic health records
• Responsible for maintaining appropriate databases and data entry into those databases in regard to performance improvement activities
• Work with the EMR and Evaluation/Research departments toward the integration and synthesis of clinical and administrative quality data, utilization data, outcome data and cost data
• Assist with agency certification  process with preparing needed documentation
• Complete annual training requirements as outlined by agency requirements and supervisor
• Performs other related tasks as assigned by the supervisor

Requirements

• Bachelor’s Degree, Master’s preferred.
• Basic familiarity with appropriate computer software (Microsoft Suite, database, etc.).
• Mastery of basic requirements of medical records organization and management. 
• Ability to maintain effective working relationships with all levels of staff and clients. 
• Self-directed and able to work effectively without close supervision. 
• Able to maintain a high level of confidentiality with regard to client and agency information.