Club Manager

Description

Who We Are:

We are BravoFit, a dynamic and fast-growing Planet Fitness franchisee with fitness clubs in Oregon, Alaska, and Australia. We are a mission-driven organization, looking for team-members who seek an opportunity for personal and professional advancement. We grow and succeed because we do the same for our clients and team-members.

We believe deeply in our mission: Empowerment Beyond Expectations. We empower our members by promoting a comfortable, non-intimidating fitness environment, where they find the inspiration to exceed their own expectations.    

Our team members are empowered to deliver on that promise. We look for talented and hard-working individuals who possess a growth mindset and work hard to achieve excellent results. You bring us a great attitude and hard work, and we’ll deliver you the tools and education to become a leader. In the process, you will grow, learn, and get the chance to work with amazing people.

Our Job Opening:

BravoFit is searching for a Club Manager to join our team! In is a leadership role! So, if you are a leader with growth mindset for yourself and your team, and want an opportunity to impact a lot of people and enjoy the rewards of it, then we want to talk to you.

If you are ready to develop and lead a team of talented individuals dedicated to creating the greatest possible experience for club members, then you need to apply!

If you are passionate about improving lives, achieving excellence, growing on a personal and professional level, and helping your team become better every single day, then you definitely need to apply!

In this role, you will be responsible for establishing and maintaining our standards of excellence in member services, oversee and take accountability for the varies aspects of club operations, and manage the club’s operating and financial performance relative to our high standards. If you are ready to be challenged and rewarded for creating and maintain excellence in a unique fitness club environment, then this position is for you. 

Your Contributions:

• Establish and maintain a culture of excellence, dedication to creating an unrivalled experience for our members. These goals are measured with proven methods that provide regular feedback to our managers regarding club operations, club cleanliness, client services and satisfaction levels, and operational and financial goals.
• Create and maintain a Judgment Free Zone wherein we treat, acknowledge and help our members achieve personal goals with the highest possible level of respect, friendliness and support.
• Analyze and measure business trends; develop and implement plans to maximize our new membership and member retention targets. 
• Control expenses and payroll.
• Review Club trends and recommend and initiate changes for maximizing goals and objectives.
• Ensure compliance with all policies and procedures through regular Club management and staff meetings, Club walk-through and audits, etc.
• Continually evaluate and react to performance issues and actively recruit management candidates.
• Train and develop Club management in all aspects of the business; Hire, direct and monitor training and development for all Club personnel.
• Monitor inventory levels.
• Implements and maintains member services standards.
• Maintains display presentations and signing standards.
• Ensures proper completion through follow-up. Monitoring statistics and reports through analysis on a weekly, monthly, and annual basis.
• Ensures cleanliness and maintenance to Club standards.
• Scheduling staff.
• Rotate every two weeks with the Assistant Manager to cover absent staff members.
• Ensure prompt opening and closing of the Club
• Keep the Club safe for employees, members, and its property.
• Manage disciplinary and termination activities.
• Promptly report equipment repairs.
• Manage marketing efforts by ensuring staff is aware and trained on all marketing promotions.
• Conduct regular Self Brand Excellence Review (BER) that measure your success as the Club Manager.

Your Proven Track Record:

• Leadership, team work and personal growth.
• Client service experience.
• Attention to details.
• Communication proficiency.
• Initiative.
• Computer knowledge.
• Financial Management.
• Ethical Conduct.
• Performance Management.
• Learning Orientation.
• Problem Solving/Analysis.
• Time Management.
• Technical Capacity.

Why You Should Join Planet Fitness!

• Contribute to changing people's lives every day by helping us create a healthier Planet!
• Work hard and play hard with an amazing group of talented, dynamic professionals!
• Join a fun, casual team environment with co-workers who like you will help make us all great!
• Free Black card membership!
• Generous PTO!
• Bonus Structure!
• Health, Dental and Vision.
• Voluntary supplemental insurance.
• 401(k)
• Advancement opportunities!

Position Type/Expected Hours of Work

This is a full-time, exempt position. Days and hours of work can be anywhere between Monday through Sunday, 6 a.m. to 5:59 a.m. To include holidays.

Qualifications

Education: 

• High School Diploma or equivalent

Experience:

• Some experience in the customer service industry preferably in a gym setting
• General knowledge of computers

Other:

• 18 years of age or older.
• CPR Certification (obtained through employment)
• Planet Fitness University Classes (obtained through employment)
• Tanning Certification (obtained through employment)

Salary : $52,082