shift leader front desk

Planet Fitness
Burlington, NC Full Time
POSTED ON 4/25/2024 CLOSED ON 6/17/2024

What are the responsibilities and job description for the shift leader front desk position at Planet Fitness?

Qualifications
*

  • High school or equivalent (Preferred)
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Full Job Description

*

Grow with us!

In one to two years, you could be earning $50k a year with Planet Fitness!

We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10 new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10 locations!

But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

What are you waiting for? APPLY TODAY!

Essential Duties and Responsibilities

- Provide an exceptional customer service experience.

-Responsibilities include:

  • Check members into the system.
  • Take prospective members on tours then assist them with the new account sign-up process
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Detailed cleaning in all areas of the facility.

Qualifications/Requirements

  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • People with positive mental attitudes excel here!
  • Customer service background preferred.
  • Punctuality and reliability is a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals.

Job Type: Full-Time

Pay: $11.50 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day/ Evening shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Shift Availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

30 days ago
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Job Type: Full-time

Pay: From $12.50 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Salary : $50,000

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