What are the responsibilities and job description for the Team member position at Planet Fitness?
Who Planet Fitness is
We believe in creating a non-intimidating comfortable environment where everyone can work out.
Here are some cool facts about Planet Fitness.
- Started in Dover, NH in 1992
- 2,300 locations world-wide and growing
- Over 15 million members world-wide
- Free pizza, bagels, and tootsie rolls for members
- Awesome benefits for team members
Compensation, Benefits, And Opportunities
- $16.28 starting wage (raises annually)
- Free Black Card Membership
- Recognition & appreciation benefits for reaching specific club goals
- Paid time off (5 days lump sum)
- Flexible scheduling
- Company growth to become an assistant manager or manager of a Planet Fitness location
Role Qualifications
EDUCATION CHARACTER & POSITIVE ATTITUDE STRONG WORK-ETHIC
- EDUCATION : High School Diploma or Equivalent
- CHARACTER & POSITIVE ATTITUDE : Believes and acts with integrity & is excited about life. Smiles.
- WORK-ETHIC : Self-motivated, detail oriented, reliably executes on deliverables on tasks.
Essential Role Functions
COMMUNICATION SKILLS CLIENT & COMMUNITY ADVOCATE ATTENTION TO DETAIL
- CUSTOMER RELATIONS : Welcome and greet members, assist with check-in, and informational / account inquiries. Actively participates in upholding the Judgment Free Zone (JFZ).
- CUSTOMER ONBOARDING : Helps new members learn the facility and equipment / amenities.
- TEAMWORK CONTRIBUTIONS : Productively contributes to our customer and company needs by demonstrating a willingness to take on additional responsibilities and solve problems.
- TECHNOLOGICAL APTITUDE : Operate IPAD / Tablet, Microsoft Office, point of sale system, and the member management system.
Understand and demonstrate proficiency with company app.
- CLEANLINESS : Look over club appearance, maintain club hygiene and equipment cleanliness standards, participate in inventory initiatives, and restocking of products or retail offerings.
- TOURING : Show potential members through the location and while proficiently sharing information about our culture, mission, fitness training, equipment, and amenities offerings.
Company Mission, Vision, & Values
- Mission : Provide a workout experience that is Judgment Free, deliver raving fans service , ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers.
- Vision : Become world-class at developing our judgment free zone environment so to inspire others to physically change their lives for the better.
- Values : Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions.
Last updated : 2024-04-24
Salary : $16