Front Desk Coordinator - CDPS Gilbert

Description

General Duties & Responsibilities

• Responsible for delivering excellent Customer Service by extending friendly and welcoming greetings in-person and on the phone.
• Checking in patients to include:
  • Capturing all intake paperwork and update practice management systems
  • Collecting and requesting any patient balances, co-payments, co-insurances and/or deductibles, and applying monies to accounts.
  • Scanning insurance cards, inputting authorizations and referrals.
• Checking out patients to include:
  • Scheduling any follow up appointments with various specialties
  • Collecting or requesting any patient balances, co-payments, co-insurances and/or deductibles, and applying monies to accounts.
  • End of day balancing
• Preparing patient charts daily to include:
  • Verifying copayment, coinsurance and deductibles
  • Verifying insurance eligibility, referrals, and authorizations
• Educating patients and respond to patient questions in office/on phone as needed
• Scheduling patients for new/returning/follow-up appointments that will also include rescheduling, no-shows, and confirmations.
• Other duties as assigned

This position is located in our Gilbert office.

Qualifications

Job Qualifications

• Quality written and verbal communication skills
• Minimum two-three years' experience in a doctor's office.
• Prior dermatology office 
• Quality mathematics skills
• Knowledgeable of medical dermatology terms/CPT, ICD-9 and 10.
• Professional in appearance and mannerisms
• Able to work as part of a team
• Able to demonstrate compassion and care in dealing with patients and co-workers alike
• Able to discuss products and services offered
• Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice
• Valid Driver's License

Please note, any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.