What are the responsibilities and job description for the Appliance Repair Technician position at Platinum Factory Service?
Responsibilities:
- Provide exceptional customer service while diagnosing and repairing customers appliances
- Troubleshoot and repair a variety of appliances, including refrigerators, dishwashers, ovens, washers, and dryers
- Use schematics and technical manuals to identify and resolve issues
- Assemble and disassemble appliances as needed for repairs
- Utilize electrical and mechanical knowledge to diagnose and fix problems
- Maintain accurate records of all service calls and completed repairs
- Collect and process payments for work performed.
- Maintain proper maintenance on company vehicle.
- Respect and protect customer property.
- Order parts, manage and efficiently use company materials.
- Be able to stand or kneel for extended periods of time.
- Be able to lift heavy objects up to 75 pounds.
Experience:
- 1 year Previous experience as a FULL TIME In- Home Appliance technician minimum.
- Sealed System qualified and experienced.
- Familiarity with appliance repair and troubleshooting techniques
- Knowledge of electrical systems and components
- Ability to read and interpret schematics and technical manuals
- Experience with field service work, including driving a service van
- Strong mechanical aptitude and problem-solving skills
- Excellent customer service skills with the ability to communicate effectively
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
Supplemental pay types:
- Bonus opportunities
Ability to Relocate:
- Pontiac, MI: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $30