What are the responsibilities and job description for the Retail Sales Associate position at Play It Again Sports?
Play It Again Sports is THE neighborhood sporting goods store. In that vein, we're looking for independent and self motivated sports enthusiasts to join our team. Our Sales Associates are responsible for providing excellent customer service, organizing/merchandising the store, and purchasing gently used equipment from customers. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. As a small business focusing on sports, we strive to create a positive and fun atmosphere while still conducting ourselves in a professional manner. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude, an ability to think on your feet, and a desire to grow your skillset will go a long way with us. Specific sports knowledge is welcome but not necessary, we train our employees on the job.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with management to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Positive Attitude
- Ability to lift 50 lbs
- Basic math skills
- Basic familiarity and comfort with computers
- Self motivated
- Willing to learn from a variety of individuals
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Regularly sanitize counters and equipment.
Work Location: In person
Salary : $11 - $14