What are the responsibilities and job description for the Shift Leader/Cashier position at Playa Bowls?
Hourly pay plus cash and credit cards tips
Locations in Ridgewood, Franklin Lakes, Westwood, and Englewood
Fun, fast paced work environment serving smoothies, juices and bowls.
Check us out on IG @playabowls
Come join our SQUAD!
SHIFT LEADER RESPONSIBILITIES
Customer Service
- Offer quality customer service with a smile
- Learn our menu and recipes
- Learn how to prep fruit and vegetables
- Be able to work a POS/register
- Makes smoothies, juices and bowls
Employee Management
- Assign tasks and position team members in proper stations to ensure efficiency
- Hold team accountable for the completion of opening and closing checklists
- Position and reposition team members based on strengths during high volume periods
- Coordinate breaks while ensuring all positions are covered
- Monitor customer service and ticket times
- Promote positive vibes and energy
- Handle any discrepancies with guests
- Issue refunds or gift cards when appropriate
Product Management
- Conduct daily inventory and assist in projecting a daily PAR for next order
- Ensure each station is prepped and stocked for shift and potential rush
- Ensure quality of blends and toppings, while ensuring appropriate temperature and portions
- Quality control of blend recipe and consistency
- Quality control of food prep
- Quality control of toppings
Money Management
- Open and Close Registers
- Count currency and create cash accountability reports (Cash Sheet)
- Resolve currency shortage or overage problems
- Make bank deposits
- Ensure that we have enough change (coins/dollars) at the start of their shift
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Work Location: One location