Shift Leader/Cashier

Playa Bowls
Hawthorne, NJ Full Time
POSTED ON 7/20/2022 CLOSED ON 1/19/2023

What are the responsibilities and job description for the Shift Leader/Cashier position at Playa Bowls?

Hourly pay plus cash and credit cards tips

Locations in Ridgewood, Franklin Lakes, Westwood, and Englewood

Fun, fast paced work environment serving smoothies, juices and bowls.

Check us out on IG @playabowls

Come join our SQUAD!

SHIFT LEADER RESPONSIBILITIES

Customer Service

  • Offer quality customer service with a smile
  • Learn our menu and recipes
  • Learn how to prep fruit and vegetables
  • Be able to work a POS/register
  • Makes smoothies, juices and bowls

Employee Management

  • Assign tasks and position team members in proper stations to ensure efficiency
  • Hold team accountable for the completion of opening and closing checklists
  • Position and reposition team members based on strengths during high volume periods
  • Coordinate breaks while ensuring all positions are covered
  • Monitor customer service and ticket times
  • Promote positive vibes and energy
  • Handle any discrepancies with guests
  • Issue refunds or gift cards when appropriate

Product Management

  • Conduct daily inventory and assist in projecting a daily PAR for next order
  • Ensure each station is prepped and stocked for shift and potential rush
  • Ensure quality of blends and toppings, while ensuring appropriate temperature and portions
  • Quality control of blend recipe and consistency
  • Quality control of food prep
  • Quality control of toppings

Money Management

  • Open and Close Registers
  • Count currency and create cash accountability reports (Cash Sheet)
  • Resolve currency shortage or overage problems
  • Make bank deposits
  • Ensure that we have enough change (coins/dollars) at the start of their shift

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Supplemental Pay:

  • Tips

Work Location: One location

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