Houseman - Playa Largo Resort & Spa

Shaner is an Equal Opportunity Employer and Drug Free Workplace.

General Responsibilities:

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Supervisor.

Qualifications (Essential):

• Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.

• Ability to count.

Qualifications (Desired):

• Previous experience in cleaning public buildings.

• Prior guest relations training.

• Knowledge of proper chemical handling.

• High school graduate or equivalent.

Skills:

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

• Ability to exert physical effort in transporting linen and supplies to guest room floors from Housekeeping and using floor cleaning equipment.

Standard Requirements:

1. Supports the Mission, Values and Vision of Shaner, Franchise, and the hotel.

2. Ensures an atmosphere which allows for the privacy, dignity and well-being of all guests and employees in a safe, secure environment.

3. Supports, cooperates with, and implements specific procedures and programs for: a. Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

b. Confidentiality of all data, including guest, employee and operations data.

c. Quality Assurance and compliance with all regulatory requirements.

d. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

4. Supports and participates in common teamwork:

a. Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

b. Uses tactful, appropriate communications in sensitive and emotional situations. c. Follows up as appropriate with supervisor, co-workers or guests regarding reported complaints, problems and concerns.

d. Promotes positive public relations with guests and employees.

e. Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.

Essential Functions: (Include the following. Other job related duties may be assigned.)

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.

• Maintains standards of quality and cleanliness throughout daily assignments.

• Observes all house and safety rules, housekeeping room procedures, and security procedures.

• Cooperates with Managers and Supervisors and completes any requests from them as soon as possible.

• Uses correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

• Wears appropriate uniform, footwear, and name tag. Meets standards at all times. • Cleans and services assigned rooms, hallways, stairs, and public areas according to franchise and hotel standards.

• Places proper signage when applicable.

• Stocks housekeeping closet.

• Picks up soiled linen and transports to laundry.

• Picks up clean linen from laundry and distributes.

• Picks up room glassware; operates dishwasher and distributes clean glassware.

• Distributes supplies.

• Removes room service trays from hallways.

• Returns and restocks cart at end of shift.

• Handle guest complaints, ensuring guest satisfaction.

• Reports any damages or maintenance problems to the Supervisor.

• Turns over any lost and found items from public areas to the Supervisor.

• Complete additional deep-cleaning / seasonal cleaning functions as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and reach with hands and arms. The employee frequently is required to walk; use hands to finger, handle, or feel; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate

Job Types: Full-time, Part-time

Pay: $15.80 - $19.03 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to commute/relocate:

• Key Largo, FL 33037: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location

Salary : $16 - $19