02-Retail Art Materials-Key Holder-Richmond, VA

Description

JOB PURPOSE

Responsible for providing excellent customer service in selling art materials; receiving, stocking, store maintenance; opening and closing of the retail store.

RESPONSIBILITIES

• Possess, acquire and maintain knowledge of artist supplies, creative materials and techniques.
• Accountable for opening and closing of the store according to company procedures.
• Assist customers with product purchasing.
• Facilitate special orders and store transfers of requested items from other store locations according to company guidelines.
• Assist in stock checks requested by other stores.
• Support inventory management by accurate shelf labeling and inventory counts.
• Be aware of special sales and promotions and impart that information to the customer.
• Receive cash, credit or debit charges, check payments and redeem gift certificates and coupons from customers for purchasing merchandise.
• Handle returns and exchanges of store merchandise.
• Create invoices for store charges.
• Responsible for keeping assigned work areas neat and stocked daily.
• Receive merchandise by matching receiving work sheets with shipped product.
• Accurately stock received merchandise.
• Prepare merchandising displays.
• Maintain a professional demeanor when relating to superiors, coworkers and customers.
• Responsible for the transfer of the bank deposit from the store to the bank.
• Must be punctual and comply with all company policies and procedures
• Complete all other duties assigned by Store Manager

Qualifications

SKILLS/ COMPETENCIES

• Possess interpersonal skills crucial for relating to customers, coworkers and management.
• Demonstrate trustworthiness and possess good judgment.
• Demonstrate the ability to learn procedures and follow directions with confidence, cooperation and flexibility.
• Must be able to multi-task, is self-directed and detail-oriented.
• Possess stamina.
• Must be computer literate and possess basic arithmetic skills.

EXPERIENCE

The successful candidate must possess excellent customer service skills, a background in art materials and retail sales. Experience in merchandising is preferred.