Service Manager

Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 76 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry.

Plaza Tire Service is big enough to help you grow in your career, and small enough to care that you do.

We have an immediate opening for an experienced Service Manager for our Siloam Springs, AR store.

A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service.

Responsibilities and Duties

• Manage vehicle service queue
• Provide service quotes to customers
• Assign/monitor workload of mechanics and technicians
• Oversee purchase/transfer of outside items
• Serve as liaison between customer and mechanics/technicians
• Perform duties of other shop personnel, including mechanics and technicians, as necessary
• Carefully inspect vehicles being serviced; notify salesperson if any additional services/products are needed
• Perform regular maintenance of equipment as directed
• Operate the machines and tools related to job responsibilities
• All other duties as assigned

Qualifications and Skills

• Experience in auto repair required
• ASE certification preferred
• Strong communications skills
• Ability to explain complex repairs in layman’s terms

Compensation and Benefits

• Hourly wages plus incentive opportunities
• Ongoing training/education
• Paid holidays and vacation
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Employee-employer contributed 401k and more

All applicants are subject to background screenings.

Job Type: Full-time

Pay: Up to $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 10 hour shift

Experience:

• Automotive repair: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Siloam Springs, AR 72761: Relocate before starting work (Required)

Work Location: In person