Business Systems & Intelligence Analyst

Plews & Edelmann® is a leading manufacturer and marketer of power steering components in the automotive aftermarket. We are dedicated to creating excitement and value in the aftermarket by offering the Total Solution® of power steering components including Edelmann® and Edelmann Elite® hoses, racks, pumps, gears, coolers, filter, and fluid. We pride ourselves on our dedication to North American manufacturing with over 90% of our supply chain here in the United States and Mexico, allowing us to support our customers with an industry leading fill rate over 95% out of our centrally located home office in Dixon, IL. With over 60 years of experience in power steering already, we look to continue to provide the best power steering products to the aftermarket well into the future.

The Business Systems & Intelligence Analyst is a full-time position that will serve as a member of the IT team aimed at providing IT support to all internal Plews & Edelmann team members. This position requires a technical background working with Active Directory and Microsoft Office 365 (SharePoint, Exchange, Teams, etc.), as well as a good understanding of project management and collaboration concepts. The Business Systems & Intelligence Analyst will work with multiple unique teams to help evaluate, recommend, and implement tools and workflows to assist with streamlining processes and promoting efficiencies.

As a skilled analyst and highly organized problem solving professional, the Business Systems & Intelligence Analyst for Plews & Edelmann must possess a strong technical background in information technology who is capable of working with minimal supervision and maximum accountability. The Business Systems & Intelligence Analyst will interface extensively and provide support to Plews & Edelmann internal teams and external customers. Additionally, the Business Systems & Intelligence Analyst will demonstrate fiscal responsibility in managing expenses, manage time efficiently, and clearly convey the Plews & Edelmann value proposition.

Qualifications - Education - Experience

• Technical background in supporting PC/Laptop hardware and software.
• Technical background working with Active Directory and Microsoft M365 (SharePoint, Exchange, Teams, etc.)
• Working knowledge of wireless networking, video conferencing, backup/restore processes, and anti-virus software.
• Detail oriented; Highly organized.
• Ability to prioritize and manage expectations.
• Ability to quickly grasp new technology concepts.
• Define and meet achievable project timelines, deliverables, and milestones.
• Must be adept in written and verbal communication with customer service, proficiency in a variety of mediums (telephone, email) and ability to interact at various organizational levels.
• Ability to work a flexible schedule, with on-call responsibilities.
• Bachelor's Degree in related field or equivalent work experience
• Expertise/Certification in one or more Microsoft technologies
• Exposure to data warehouse (Oracle, SQL) and cloud technologies a plus.
• Exposure to Business Intelligence tools such as PowerBI, Tableau, Qlik.
• 3-5 plus years of corporate IT experience.
• 2-3 plus years of experience managing Microsoft Office 365.
• Experience with supporting business applications used by internal teams.
• Experience with utilizing desktop and wireless LAN technologies.
• Experience in providing customer service, support, coaching, and consulting.

Plews & Edelmann offers a competitive salary and a comprehensive benefits package, which includes paid time off, 401(k) with company match, medical, dental, vision, and life plans.