Banquet Server, Sheraton Hotel PDX

Summary of Essential Job Functions

*All applicants must be able to lift up to 50lbs consistently throughout their shift. *

• Communicate with supervisor throughout shift to be aware of work required.

• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.

• Greet guests and respond to requests in a friendly and courteous manner.

• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.  Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.

• Act as function Bartender as qualified

• Position may assist with functions off-site as necessary.

• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages and maintaining OSHA food safety standards.

• Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.  Move all equipment in a safe manner.

• Supply and replenish meeting rooms with clean glasses and fresh water.

• Break down all meeting rooms when meetings have concluded and return items to storage closet so the room will be available to be reset for the next function.

• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.  Vacuum each meeting room after use.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Abilities Required

• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of various types of equipment and set-up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.

Required Licenses, Permits or Certifications

• Employee must have or obtain an Oregon Food Handler’s Permit prior to beginning employment.
• Employee must have or obtain an Oregon Liquor Control Commission Server’s Permit prior to beginning employment.