What are the responsibilities and job description for the Community Manager (HOA) position at PMP Management?
Become the Best Part of PMP Management!
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Community Manager.
Who We Are
Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:
Instagram/pmpmanage
Facebook/pmpmanage
LinkedIn/company/pmpmanagement
Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Position Description: Community Managers typically manage 5 to 6 Associations with strong support provided by a dedicated Associate Manager, Customer Care Champions, and a full administrative team. This allows our Community Managers to stay focused on their key objectives and offer a level of service, expertise and knowledge that surpasses our client’s expectations.
Position Duties:
- Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
- Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
- Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
- Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
- Review monthly financial reports and financial summaries.
- Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
- Set-up, attend and facilitate Board meetings as per PMP standard.
- Prepare Board packages according to PMP’s “Absolutes” and standard.
- Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
- Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
- Conduct walks/inspections of the communities as required in the management contract.
- Other duties as assigned.
Required Qualifications:
- 4 Year College Degree preferred
- 2 Years of experience as a HOA portfolio or on-site manager preferred
- CMCA certification preferred
- Extraordinary customer service skills
- Exceptional customer service skills
- Proficient in Microsoft Word, Excel, and Outlook
- Able to quickly learn and understand company used software programs
- Proficient in reviewing and understanding budgets and financial statements
- Strong organizational skills
- An honest, responsible, optimistic, and enjoyable demeanor
PMP Professionals LLC. is an equal opportunity employer and makes employment decisions based on merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws. PMP Professionals LLC. will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
Application Question(s):
- Are you able to provide document(s) that verify your identity and eligibility to work in the United States?
- Are you able to provide document(s) that verify you are 18 years of age or older?
- Were you referred by anyone currently employed by PMP Management? If yes, who?
Experience:
- HOA Management: 2 years (Preferred)
Work Location: In person
Salary : $65,000 - $75,000