Operation manager

JOB SUMMARY

Assist the Market Manager as it relates to the daily operations of a storage center within a designated territory. Responsibilities include but are not limited to, directing day-to-day supervision of a storage center and associates, assist the Market Manager in meeting customers’ expectations, and maintaining all OSHA and preventative maintenance programs for the storage center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure AM SOP compliance for SC Workers
• Dispatch & time-stamping assistance for drivers
• Print IF waybills for day / Check IF waybills for next day
• Coordinate with local & IF drivers throughout day
• Develop efficient plan to pull containers based on needs
• Convert containers for drivers
• Conduct training and provide guidance to SC workers
• Ensure staging for next day / week
• Lead missing container search and water testing activity
• Monitor Samsara Software / Video and report violations to Market Manager
• Complete any other assigned duties (backup EMT, MM, etc)
• Back up Market Manager as needed (rotate Sundays / weekends)

Weekly (Bi-weekly)

• Review and approve payroll each pay cycle due date
• Submit container repair files
• Monitor SC Worker IDP training progress / perform SC worker observations
• Coordinate DEF / Wiper fluid delivery
• Open PARs, interview, onboard & other SC recruiting / hiring activity

Monthly

• Create / Post monthly SC Worker schedule
• Ensure Associate Certification and OSHA compliance
• Maintain consistent inventory of signs, tools, latches, parts etc. and assist with order
• Visit / Inspect all WH and drop yards in the market on a monthly basis / lead warehouse and drop-yard inspection for audit compliance
• Submit KPI & EOM info to MM & corporate support
• Review prior month P&L with TM and finance lead
• Attend Safety training sessions and complete any assigned training

Quarterly

• Participate in Individual Development Planning (IDP) with MM
• Complete Individual Development Planning (IDP) with SCWs
• Lead the coordination of container auctions
• Full QTLY container reconciliation turned into TM for self-audits
• Attend EMT PODZILLA & customer damage field-repair training

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Market Manager.
• Job IS directly responsible for managing other employees (, hiring / termination and / or pay decisions, performance management) Storage Center Workers, Equipment Maintenance Technicians.

JOB QUALIFICATIONS : Education & Experience Requirements

• High School diploma required; college degree preferred or a minimum of 1 year of prior management experience.
• Ability to apply and successfully attain CDL Class B License or higher.
• Must maintain a current / valid driver license from the state in which position is assigned.
• Must be able to obtain PODS forklift certification.
• Ability to obtain a valid DOT medical card.
• Mechanical ability essential to identify problems with equipment.

PHYSICAL REQUIREMENTS

• Ability to sit at a desk and use a computer for up to 8 hours a day; Ability to use hands and fingers to type on a keyboard and use a mouse to navigate.
• Ability to stand and walk up to 8 hours a day; Ability to stoop, bend and lift boxes weighing up to 40 lbs.
• Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
• Regularly required to sit; Use hands to finger, handle, or feel; Reach with hands and arms and talk and hear.
• Ability to hear and verbally communicate using a telephone handset and / or connected headset device.

WORKING CONDITIONS

• Schedule is on a rotating basis with a combination of weekday and weekend work.
• Travel requirements : Within Local Territory.
• May be subject to pre-employment criminal background check and / or drug screening as well as random drug screenings in accordance with company policy.

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required;

and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.

Equal Opportunity, Affirmative Action Employer

Last updated : 2024-09-13