The Front of House Team Member, Cashier’s responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations.
Requirements
Must be 18 years of age or older
Must be fluent in English & Spanish
Preferred: 1 year of experience in similar roles
Ability to lift and push 50 lbs.
Ability to stand for long periods
Flexibility to work nights, weekends, and holidays
Must follow the company Personal Care and Hygiene policies
Must be able to produce authorized U.S. work documents
Key Responsibilities
Welcoming new and repeat guests every visit
Be knowledgeable of all menu items to make meal suggestions and answer questions
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures
Operate cash register and must be able to count money and give change correctly
Count register before and after each shift with management to ensure no shortage or overage
Assist with front line food preparation procedures such as packaging and take orders to tables
Ensure customer satisfaction by providing quick, efficient service and quality products
Must be able to work with others and communicate effectively in a busy restaurant environment
Follows and abides by all safety rules, policies, and procedures
Expected Behaviors
Be Service OBSESSED
Friendly, welcoming attitude
Energetic Team Player
Must have good interpersonal communication skills to work with customers and other employees
Sense of urgency
Attention to details
Proactively help where it is most needed in the restaurant
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