Emergency Triage Specialist Mobile Crisis

POSITION SUMMARY:

BENEFITS

• 401(k) with 20% company matching
• Medical, Dental, and Vision insurance options
• Company paid life insurance and long term disability
• Employee discounts (YMCA)
• Health Savings and Flexible Spending Accounts
• Generous PTO
• 11 paid holidays
• Educational Reimbursement ($100/month)
• Tuition Assistance ($5250 eligibility)
• Company-wide employee recognition events
• Free health and wellness screenings
• EAP Program

VITAL DUTIES AND RESPONSIBILITIES

• Complete emergency assessments for crisis stabilization, inpatient or outpatient services/programs.

• Provide information and referrals to community services both in person and via the telephone.

• Complete electronic and paper medical record documentation as required.

• Respond to emergency service departments such as fire, police, hospitals, mobile crisis units and/or social service organizations as requested.

• Provide emergency services at Northwest Health Porter Hospital emergency rooms, and other locations (i.e., Juvenile Detention Center, Porter County Jail) when deemed necessary by the Crisis Center Project Director.

• Promote timely access to appropriate services for those requiring ongoing mental health and/or co-occurring mental health and substance use services.

• Ensure the highest standard for the delivery of evidence-based or evidence-informed crisis support, including those related to suicide prevention and intervention.

• Answer crisis calls from clients, the community, families and mobile crisis teams.

• Consult with Porter-Starke Services doctors and therapists on treatment and level of care recommendations.

• Understand Medicaid, Medicare, and commercial insurance programs in regards to coverage limitations and restrictions.

• Complete Medicaid applications.

• Assess the client’s strengths and mental health needs accurately and objectively.

• Provide selected therapeutic communication to clients.

• Maintain and assures client confidentiality.

• Schedule outpatient appointments and follow up on treatment recommendations.

• Perform safety and/or environmental interventions as needed.

• Cross train in other acute services departments when deemed necessary by the Crisis Center Project Director and/or Director of Acute Intensive Services.

Feel free to visit www.porterstarke.org to learn more about our organization.