Office Assistant II - Student Development

Position is currently located at Southeast Campus; location may change based on the needs of the students and the office.

Portland Community College, Southeast Campus - is seeking to fill a full-time Office Assistant (OA II) position within Student Development. This position performs a wide variety of office and administrative functions, primarily in support of Pathway Advising, including basic knowledge and referrals to Student Accounts, Enrollment Services, Orientation, Testing and many other areas within Student Development.

The Office Assistant may be one of the first contacts to students when they arrive at PCC. In addition, the Office Assistant may support students, staff, or faculty with initial problem-solving, triaging situations, and connecting to college resources as needed.

Proficiency in the full range of general office services and functions as well as specific technical knowledge, especially in the area of database and confidential reporting is desired. In addition, this position is responsible for training and scheduling of student staff to provide peer-to-peer engagement and development supporting student success.

This position works closely with the Pathway Guidance Manager (PGM), Southeast Campus.

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

Student services expertise, experience, and success

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Demonstrated experience with technical knowledge, student information systems, triaging challenging situations, and timely communication.Uses a computer and a variety of office software applications including word processing, email, and file management, Microsoft Suit
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Experience assisting students who are seeking support, in need of a referral, and or guidance around student resources
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Demonstrated ability to successfully develop positive working relationships with colleagues and with strong collaboration
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  Student-centered
Demonstrated commitment to high standards of equitable engagement and achievement for all students
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Able to illustrate a student-centered approach in response to challenging students and college issues; demonstrating cultural and personal sensitivity, imagination, and effectiveness in problem solving
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Demonstrates the ability to effectively and thoughtfully connect students to appropriate community resources
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  Diversity and Equity Lens
Demonstrated commitment to diversity and inclusion, with a strong equity lens to supporting students, staff, and faculty from a broad spectrum of identities and lived experiences
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Experience successfully impacting underrepresented and marginalized students by overcoming the challenges of equitable support resources and opportunities, and the effective, thoughtful connection of students with appropriate community resources
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Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High school diploma or equivalent.

Three years of office assistant experience (college or business school training may be substituted for up to two years of the experience requirement).

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

View a complete list of PCC benefits.