What are the responsibilities and job description for the Barista (Café and Retail) position at Posh Chocolat?
Lead Barista
We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how espresso equipment operates. You should be able to work mostly morning shifts. Ultimately, you’ll ensure an excellent drinking experience for our guests on top of selling our chocolates of course!
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Check if espresso/brewing equipment operates properly and report any maintenance needs
- Be in charge and aware of inventory of all necessary products and items
- Manage schedule and baristas
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Skills
- Previous work experience as a Barista or Server/Server
- Hands-on experience with espresso/brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Coffee shop
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Barista experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $13 - $0