Member Services Representative

Independence, OR Full Time
POSTED ON 3/16/2024

Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engaging personalities open the door for patients and keep them returning with their family and friends for life. We’re looking for someone who can make an impressive first impression and who can build ongoing rapport with each and every patient. Are you an enthusiastic, collaborative extrovert with supreme communication skills? If so, we say, come join our team!

Duties & Responsibilities: 
- Follow opening and closing dental front office procedures.
- Greet visitors, handle incoming calls on a multi-line system, and perform general clerical tasks.
- Support group members, CCO partners, Staff and Panel offices
- Coordinate front and back office patient flow through communication with the doctors and other staff members.
- Assist patients in the completion all necessary paperwork, set up accounts and make charts for each new patient.
- Manage office’s daily schedule, make appointments and edits as necessary.
- Perform other administrative duties as assigned.

 

Full Time: 
8 hour shifts 5 days per week. Open from 7 a.m. to 6 p.m.

 


 

Location:

Capitol Dental Care 
610 Hawthorne Ave. SE
Suite 250
Salem, OR 97301



Qualifications: 
- Previous Call Center experience
- Bilingual preferred 
- Must have excellent verbal and written communication skills
- Computer literate a must 
- High school diploma or GED required

Benefits Include:

  • Employee Assistance Program
  • Medical and pharmacy, dental, vision (for employees and their families)
  • Basic life, AD&D, and long-term disability insurance
  • 6 Paid holidays and 1 Paid floating holiday
  • PTO (80 hours per year for hourly; 120 hours per year for salaried)
  • 401k plan and deferred compensation plan
  • CE credits
  • Career opportunities to advance with the company.

Compensation

  • The pay range for this opportunity is $16.00 - $18.00 an hour depending on experience. 

 

 

 

 

Salary.com Estimation for Member Services Representative in Independence, OR
$35,923 to $43,596
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Member Services Representative career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$35,780 - $43,423
Income Estimation: 
$49,355 - $84,702
Income Estimation: 
$47,645 - $59,620
Income Estimation: 
$35,780 - $43,423
Income Estimation: 
$49,355 - $84,702
Income Estimation: 
$47,645 - $59,620

Sign up to receive alerts about other jobs with skills like those required for the Member Services Representative.

Click the checkbox next to the jobs that you are interested in.

  • Inquiry Research/Response Skill

    • Income Estimation: $34,309 - $45,512
    • Income Estimation: $35,111 - $47,749
  • Service Delivery Skill

    • Income Estimation: $43,668 - $54,369
    • Income Estimation: $47,645 - $59,620
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Positions in our Dental Offices

Positions in our Dental Offices
Hired Organization Address Las Vegas, NV Full Time
At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, li...
Positions in our Dental Offices
Hired Organization Address Reno, NV Full Time
At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team,...
Positions in our Dental Offices
Hired Organization Address Medford, OR Full Time
Gentle Dental is seeking an enthusiastic and outgoing Dental Hygienist to join our vibrant dental practice. The ideal ca...
Positions in our Dental Offices
Hired Organization Address Gilbert, AZ Full Time
At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, li...

Not the job you're looking for? Here are some other Member Services Representative jobs in the Independence, OR area that may be a better fit.

Member Services Representative

Capitol Dental Care, Salem, OR

Member Services Representative

Positions in our Dental Offices, Salem, OR