What are the responsibilities and job description for the Retail Sales Associate position at Postal Center USA?
Job Description
Are you experienced in shipping and passionate about helping customers with their packing and shipping needs? Join our team at the Postal Center USA as a Pack & Ship Retail Associate! We are a fast-paced and customer-oriented business specializing in providing top-quality packing, shipping, and retail services. We’re looking for an individual with strong experience in shipping logistics, excellent customer service skills, and a keen eye for detail.
Key Responsibilities:
- Assist customers with their packing and shipping needs, providing guidance on shipping options and services.
- Process shipments using various carriers (UPS, FedEx, USPS, DHL, etc.) and ensure proper labeling, documentation, and tracking.
- Prepare packages for shipment, including proper packaging, weighing, and securing contents for safe transit.
- Maintain accurate records of shipping transactions and manage shipping supplies inventory.
- Assist with retail sales, including recommending appropriate packing materials and services to customers.
- Provide exceptional customer service, ensuring customers have a smooth and positive experience.
- Troubleshoot shipping issues and resolve any customer inquiries or complaints professionally and efficiently.
Qualifications:
- Proven experience in shipping and logistics, ideally in a retail or service-based environment.
- Strong knowledge of shipping carriers, methods, and regulations.
- Excellent customer service and communication skills.
- Ability to multitask in a busy environment and work with minimal supervision.
- Attention to detail to ensure accurate shipment preparation and documentation.
- Proficient with shipping software and technology (e.g., shipping platforms, tracking tools).
- High school diploma or equivalent required; additional certifications related to shipping or logistics are a plus.
- Ability to lift and move packages up to 50 pounds.
Benefits:
- Competitive hourly rate/salary
- Paid time off and holidays (if applicable).
- Opportunities for career growth within the company.
- A positive and supportive work environment.
- Growth within the company
How to Apply:
Please submit your resume and a brief cover letter detailing your experience with shipping and why you're a great fit for this role. We look forward to hearing from you!
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: 28 per week
Ability to Commute:
- Whitinsville, MA 01588 (Required)
Work Location: In person
Salary : $18