Clerk II - Treasurer's Office

The Pottawattamie County Treasurer's Office is announcing the hiring of a Clerk II! This is a full-time position with normal hours Monday-Friday.

An individual in this position is responsible for providing information, completing and processing documentation and collecting appropriate motor vehicle fees, property taxes, and any other County fees from customers.

Pottawattamie County offers employees a strong benefit plan at a reasonable cost. Our benefit offerings include health, dental, vision, life insurance, long-term disability, and other voluntary benefits.
 
To highlight some of our amazing benefits:

• We offer a family plan at $225.70 per month cost to the employee, with an additional $30 savings if the employee participates in the wellness program.
• $1,500 family deductible
• 100% employer paid long-term disability coverage
• Premium free dental coverage
• generous paid time off; sick leave and vacation leave
• IPERS retirement; Unlike benefits from other retirement plans, IPERS benefits aren’t tied to the performance of the stock market. With IPERS, you don’t need to make complicated investment decisions for your retirement dreams to become a reality.

For full details on Pottawattamie County's extensive benefits, view the Benefit Guide!

We are excited to share that the starting pay for this position will increase to $19.61/hr. beginning July 1, 2024!Job Functions Assigned to Motor Vehicle Transactions:
 Accept and process appropriate documentation necessary for the transfer, registration, renewal or duplicate motor vehicle titles and the issuance of junking certificates or replacement plates.
 
Identify and addresses any restrictions such as lien notations or STOPS; notes or releases such restrictions, if appropriate.
 
Determines and collects appropriate fees.  Completes appropriate documentation for submission to State for refunds of plate fees.  Verifies validity of customers checks with appropriate financial institutions over the telephone.
 
Distributes and/or mails titles, registrations and other documentation to appropriate owner or third party.
 
Distributes license plates and maintains records and accountability.
 
Processes damage disclosures, applications for title and odometer readings.
 
Performs data entry to note transaction detail on motor vehicle database.
 
Job Functions Assigned to Property Tax Transactions:
Determines appropriate tax, lien or tax sale amounts for specific property and identifies appropriate documentation necessary to complete transaction.
 
Collects real estate tax payments and provides receipts.
 
Works with homeowners and real estate agents to resolve property tax problems or issues that may arise.
 
Transfers real estate records regarding mobile homes to and from other counties.
 
Carries forward tax records from previous year into new tax books and verifies accuracy.
 
Distributes and/or mails receipts to appropriate owner or third party.
 
Performs data entry to note transaction detail on tax database.
 
Job Functions Assigned to Dog License Fee Transactions:
Reviews documentation provided by the pet owner and determine appropriate dog license fee.
 
Collects dog license fee, provides receipt and issues dog license.
 
Contacts veterinarian to verify rabies vaccination and/or spay/neuter
 
Performs data entry to note transaction detail on dog license database.
 
Job Functions Assigned to Office Clerical Support:
 Assists public at front counter and by telephone.  Provides information regarding motor vehicle, property tax and dog license transactions.  Forward calls to appropriate parties/agencies as necessary.
 
Verifies the accuracy of information recorded manually, through data entry and scanning.
 
Utilize reference books to research Iowa laws regarding job functions.
 
Maintain file system of official documents, reports, forms and other records which may be of a confidential nature.
 
Performs mathematical calculations in order to balance cash drawers and to count money.
 
Receives, sorts, distributes and processes departmental mail.
 
Verifies validity of customer's checks with the appropriate financial institution over the telephone.
 
Operate standard office equipment including but not limited to:  computer, copier, fax machine, multi-line telephone system, calculator and other similar office equipment.
 
Maintains confidentiality of all departmental communications, documents and transactions.
 
Establishes and maintains effective working relationships with the general public, governmental officials, supervisors and co-workers.
 Knowledge of and the ability to apply routine office procedures and standard clerical techniques to perform job duties.
 
Ability to learn and apply departmental policy and procedures and regulations from the Code of Iowa.
 
Ability to utilize bookkeeping principles and procedures.
 
Ability to perform accurate and efficient cash transactions and make change.  Ability to balance cash drawers.
 
Ability to operate a computer for the purpose of word processing, data entry, spreadsheets, scanning, email and internet.  Must have the ability to learn and to adapt to departmental software applications.
 
Ability to operate common office equipment such as calculators, fax and postage machines, photo copiers, multi-line telephone and scanner.
 
Ability to follow oral and written instructions.
 
Ability to pay close attention to detail and must be detail oriented while performing duties.
 
Ability to establish and maintain effective working relationships with supervisors,
co-workers and members of the public.
 
 Excellent customer service and interpersonal skills including effective verbal and written communications.
 
Ability to maintain confidentiality and security of information as appropriate.
 
Ability to accurately collect data, keep accurate records and prepare reports.
 
Ability to type accurately.
 
Ability to accurately file documents in accordance with departmental procedures.Must possess a high school diploma or GED equivalent.

Customer service and data entry experience is required.