Field Service Technician

Description

Power Motive is currently seeking Field Service Technician. Our technicians receive work direction from our Service Mangers. Work will be conducted in a safe, professional, and timely manner. We require our technicians to be able to test for proper operations, diagnose, identify, and repair machine problems. Perform component removal, disassembly, rebuild and installation in a timely and efficient manner. Our technicians must be able to safely operate all machines and work in a safe manner. We require our technicians to conduct themselves in the presence of customers in a manner that promotes a positive image of the company.

Essential Duties:

• Follow all safety rules and regulations in performing work assignments.
• Diagnose problems and determine what repairs are needed.
• Continuously develop skills in disassembly, assembly and repair of components and machines.
• Perform all service tasks as assigned by the Service Manager or Service Writer/Shop Foreman.
• Prepare all reports and forms required in conjunction with job assignments.
• Prepare legible, accurate and detailed records of work as it is performed.
• Document unusual or excessive time requirements for unforeseen problems.
• Report any additional work recommended and/or required on equipment to the Service Manager for notification to customer or sales department.
• Maintain a clean work area and perform work in a neat and orderly fashion.
• Maintain and care for all shop tools, machines and equipment, company assigned vehicle and report any additional special tools needed to Service
• Manager.
• Accountable for completing/performing all work as stated.
• Always conduct self to present a professional image of the dealership.
• Promote dealership growth thru suggestive selling of parts and service.
• Accountability of all time and materials used in job assigned.
• Proactively works with other employees and departments to give the customer a positive experience in ways that promote respect and teamwork.

Qualifications

• 3-5 years working knowledge of heavy earthmoving equipment.
• Maintain proper driving credentials as per or employee handbook.
• Maintain DOT physicals in accordance with CDOT regulations.
• Ability to read and understand all procedure policies and manuals.
• Ability to write legibly, type using laptop computer to complete daily work orders and documents.
• Ability to speak effectively. Ability to work flexible hours in accordance with the needs of our customers.
• Have a proper set of tools for a field technician