What are the responsibilities and job description for the Customer Care Representative position at Power Plus?
Are you a lead-generating, prospecting, relationship-building, sales machine? Do you love the challenge of discovering potential clients, reaching out to them, and maintaining relationships? If so, we should talk.
We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 100 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.
Benefits:
- Medical
- Dental
- Vision
- Paid time off for volunteer service (up to 10 days)
- Training and mentoring
- Employee Assistance Program
- 401(k) with matching
- Paid sick leave
- Paid vacation
SUMMARY
This position will create opportunities to build working relationships with customers in need of service and maintenance on their generators This position requires a well-organized individual with technical aptitude and office and computer experience. Depending on the location, this position may also provide support across business verticals in a matrixed reporting environment.
JOB RESPONSIBILITIES
- Call on customers and prospects and determine the client needs for service. Develop and deliver proposals for execution. Follow up for customer approval and implementation.
- Accurately update company CRM with all call and email activity.
- Diligently track single jobs with a goal of renewing contracts.
- Manage and maintain current customers as directed by management.
- Provide a high level of customer service and communication with our customers and throughout the division.
COMPETENCIES/REQUIREMENTS:
- Telephone sales skills.
- Above average organizational abilities and the abilities to juggle multiple priorities with frequent interruptions.
- Strong oral and written communication abilities, and the ability to grow and maintain relationships with special emphasis on communicating over the phone.
- Ability to meet and/or exceed established sales targets.
- Call Center Experience or Customer Service Experience preferred.
- Appointment Setting.
Total Estimated Compensation: $52,000 - $58,000
If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you!
Salary : $52,000 - $58,000
