What are the responsibilities and job description for the Property Manager position at PPAM?
Property Manager
The Property Manager is responsible for the day to day operations of an 174 unit property, including tenant and client relations, asset integrity, financial performance, capital projects, and administration of lease documents.
Operations
- Demonstrate clear understanding of company and client driven operational and financial goals and objectives, effectively communicating and collaborating with other team members to ensure metrics are met and high level of service is provided
- Develop and promote a sense of community at the properties through thoughtful implementation of tenant engagement initiatives, including but not limited to tenant events, building-wide challenges to create friendly competitive spirit and ongoing outreach
- Assist with tenancy of the building and leasing efforts; ensure vacant spaces are in show ready condition, oversee tenant move-in and move-out process and ensure Landlord obligations as required by the lease are fulfilled
- Manage vendor relationships to ensure service expectations and contract obligations are met, costs are within budget and/or opportunities for expense savings are identified where possible
- Review and manage service contracts for ongoing building services (janitorial, window washing, parking, landscaping, etc.) as well as one-time projects in compliance with Owner guidelines.
- Execute on Building Improvement program, including bidding, contracting and managing projects once under contract. This includes ensuring project timeline and budget goals are achieved, and communication with key stakeholders.
- Conduct regular property inspections, noting items that should be addressed or budgeted for in future years if funds are not available in current year
- Ensure the security and safety of all building occupants, including tenants, contractors/vendors and visitors, demonstrate clear understanding of and ability to execute Company and Client established emergency response procedures. Participate in training and “on call” responsibilities as required.
- Review new lease documents before they are entered into accounting system, proactively identifying and ensuring appropriate documentation of any changes
- Review and maintain current rent rolls and stacking plans for assigned portfolio on a monthly basis
Financial
- Prepare monthly and quarterly financial reports, including executive summary, variance comments, AR narrative. Collaborate with Leasing/Project teams to ensure Leasing and Construction updates are included.
- Develop and present recommendations for un-budgeted projects
- Make recommendations to improve net operating income by increasing revenues and/or decreasing operating expenses
- Review and approve monthly rental updates (recurring charges), ensuring accuracy before they are posted
- Effectively manage A/R process, ensuring process is followed relative to and follow up with delinquent tenants promptly
- Approve invoices
- Oversee tenant billback process, ensuring they are invoiced for work in excess of services provided per the lease
- Establish relationships with tenants and vendors, ensuring best-in-class service
Skills Abilities
- Excellent organizational skills and ability to multi-task and prioritize
- Effective business writing and communication skills
- Customer service oriented
Job Types: Full-time, Contract
Job Types: Full-time, Contract
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location