Director, Portfolio Delivery Lead

Position Overview:

Works effectively, typically on 1-3 accounts, provides strategic direction across all business units and practice areas across Evidera to ensure compliance and consistent delivery of the strategic partnership model. Works with Project Management/Operational Excellence leadership to support functional leads and employees to ensure operational excellence, consistency, quality, innovation and learning across the portfolio of work. Responsible for assisting with and/or coordination of partnership training, communications, governance materials, tracking operational or partnership metrics/goals. May serve as a liaison with Business Development for client presentations and proposal development. The Portfolio Delivery Lead has accountability for the partnership to ensure portfolio delivery to contract and strategic partner expectations inclusive of operational, quality and financial standards. Works with practice area teams to deliver scientific excellence. Collaborates and influences functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity. Influences internal operations to minimize potential for risk and maximize client satisfaction. Works with other assigned Development Operations Leads on the PPD Strategic Partnerships.

Essential Duties and Responsibilities (other duties may be assigned):

• Communicates partnership expectations, applicable corporate goals, key client specific updates, Master Service Agreement(s) (MSAs) terms and client-specific rules of engagement as it relates to overall program, project or service-level delivery.
• Creates, compiles and manages operational, quality and financial standards by utilizing systems, tools and reports to identify trends in risks and/or issues (i.e., key performance indicators for, key quality indicators, key relationship indicators, etc.) that present opportunities to leverage risk mitigation or Evidera solutions across the portfolio and/or a single study/contract.
• Partners with practice area leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately.
• Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, practice areas and functions and achieves superior delivery of projects and services.
• Assist Business Development team to enable business expansion of the portfolio (e.g., bid defenses and capability meetings).
• Establishes policies appropriate for the function. Interprets and recommends modifications to company-wide policies and practices. Develops and is responsible for budgets, schedules, and performance standards. Works with clients to determine whether client or Evidera policies will be used during project delivery.
• Interacts with senior management, and others concerning matters of significance to the company. Conducts business and technical briefings for senior and top management and for external management and / or representatives.

Managerial Duties:

• Directs through lower management levels. Has responsibility for leading cross-functional teams that include multiple functions and departments. In some instances, may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage teams across multiple regions.

Education, Professional Skills & Experience:

• Bachelor's degree in life sciences, business, marketing or market research. Master’s degree preferred.
• Similar previous experience, comparable to 12 years. Industry experience required.
• 5 years of management responsibility, leading cross-functional teams.
• Strong leadership skills.

Personal Skills & Competencies:

• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing.
• Ability to influence internal and external stakeholders to fulfill partnership goals.
• Ability to manage and create metrics, reports of the portfolio management, inclusive of operations, quality and financial.
• Strong negotiation skills and financial acumen.
• Excellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situations.
• Capable of building a strong network of influential people.
• Proficient knowledge of project management principles and application.
• Proficient knowledge of budgeting, forecasting and resource management.
• Understanding of regulatory guidelines and directives.
• Effective in working across geographies and cultures.
• Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Frequently interacts with others, relates sensitive information to diverse groups of internal and external stakeholders.
• Ability to apply abstract principles to solve complex conceptual issues. Requires multiple periods of intense concentration.

ADA Requirements (for US jobs):

• Normal and routine office duties
• Domestic and International travel is expected up to 20%.

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive and understand information & ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require travel.

Who we are?

Evidera is a business within in Pharmaceutical Product Development, LLC (PPD) a leading global contract research organization (CRO), and a is a preeminent provider of evidence-based solutions. We provide integrated scientific expertise and global operational capabilities to help clients generate the evidence needed to optimize the market access and commercial potential of products.

What we offer?

We know that if you are provided with the right support and resources needed you will thrive! Therefore, Evidera offers a great mix of compensation and benefits options to show you how valuable you are to the organization.

Some of our perks include:

• Highly competitive salary and bonus structure
• Generous benefits package, including healthcare, dental, vision and paid time off to spent with your friends and family
• Flexible working environment by offering fully remote work for most of our positions, to support work-life balance
• Clear opportunities for growth and career progression. We offer multiple Learning & Development programs, coaching and mentoring trainings, career planning and discussions to help you grow as a professional.
• Access to Employee Well-being programs and services. We value your emotional health and offer a variety of programs to support your mental healthcare.
• Collaborative working environment with focus on Diversity and Inclusion. At Evidera, we respect one another and recognize that our diversity makes our business stronger. We strive to be an inclusive organization where colleagues can be their authentic selves and grow their careers.
• Global exposure: Opportunity to work on multiple projects with some of the industry’s leading researchers around the globe.
• Smooth onboarding process with your own dedicated onboarding specialist and a working buddy to help you navigate through your first few weeks thus ensuring great start to your new role.

Our 4i Values:

Our 4i Values are critical components in accomplishing our mission. These values guide us and, ultimately, define us.

Integrity – Innovation – Intensity – Involvement

If you resonate with them and wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you!*

• only shortlisted candidates will be contacted

#LI-REMOTE