Customer Service Representative
Job Posting for Customer Service Representative at Practical Packaging Solutions, Inc.
We have an exciting opportunity for an entry level Data Entry/Customer Service Rep at our Glendale Heights location. Our team is growing and we are looking for someone who is dependable and enjoys working with people. Benefits including PTO, health, dental, vision, and 401K.
The primary responsibilities of this role include:
- Entering and processing orders in a timely manner
- Following through on all customer requests - Communication is key
- Resolving issues quickly by escalating as needed to management as necessary
- Engaging the sales team when needed to help answer and resolve customer questions and concerns
Education and/or Experience:
- High school diploma or equivalent
- Minimum 1 year customer service experience, preferably within an office setting
- Microsoft Office experience (Outlook, Word, Excel)
- QuickBooks experience is a plus
Job Skills and Requirements:
- Communication skills
- Attention to detail and accuracy
- Ability to collaborate in a team environment as well as the ability to work independently
- Problem-solving and organizational skills, with the ability to plan, prioritize and follow-through
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Salary.com Estimation for Customer Service Representative in Glendale, IL
$40,246 - $51,149
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