Field Service Technician

PrairieFire Coffee is growing again! We are looking for a Service Technician to join our incredible team at our Springfield, MO location. Headquartered in Wichita, KS, PrairieFire Coffee Roasters provides state of the art equipment and world class service to customers across the Midwest. At PrairieFire Coffee we source, roast, package and deliver our gourmet coffee directly to the consumer. 

As part of our Service Department, the Service Technician has a major impact on our customers and the relationships we maintain with them. The right person will be a mechanically inclined, safety-conscious individual with basic understanding in the principles of equipment repair to effectively maintain, repair and re-program assorted coffee and tea equipment.

 Our new Service Technician will be a self-motivated person with excellent interpersonal and customer service skills. We offer a competitive hourly rate with paid time off, full benefits package, and fun work environment with room for advancement!  

 Why should you work for PrairieFire Coffee?

• Full benefits package including 401k with company match
• A company provided vehicle
• Paid time off
• Access to the best coffee around!
• Extensive PrairieFire Coffee equipment and product training
• Team support with management that cares
• Stable and growing, family oriented company
• We like to promote from within!

Responsibilities

• Able to work independently and efficiently
• Installation, service and repair of beverage (coffee and tea) equipment
• Preventive maintenance of brewing machines and other equipment
• Internal and external customer service
• Maintain a clean and organized service area

Qualifications

• Mechanical/technical skills required; plumbing and electrical experience highly desired
• Experience as a field service technician or machine maintenance/repair desired
• Must be at least 21 years of age with an insurable driving record
• Coffee machine repair and refurbishment skills preferred
• Self-motivated and the ability to work independently
• Team player with exceptional customer service skills
• Must pass DOT physical, drug screen and a background check
• Must be able to lift/ push/ pull 75 lbs. unassisted

Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable.

 Benefits:  Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including:  Health, Dental, Vision Insurance, Company Paid Life ( the option for additional supplemental life insurance), Disability, Critical Illness, and Accident Supplemental Plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off.

INDPF