What are the responsibilities and job description for the Technical Writer position at Pratt Burnerd America?
This position is responsible for developing and executing a companywide strategy for the creation and distribution of the user documentation required to support all company products and equipment.
Responsibilities:
- Develop processes for development of product technical documentation, primarily machine owner’s manuals, for all company products across multiple business units
- Establish of company-wide standards for product/machine manuals
- Adapt new technologies and software to provide state-of-the-art product documentation solutions for our customers.
- Create operation manuals for new machines. Provide work direction to Documentation Specialists in the creation of product manuals.
- Assist in the development of machine maintenance procedures, product alerts, service bulletins, preventative maintenance schedules, and engineering release announcements
- Write and edit technical documents including product manuals and related instructional materials
- Work with engineers, programmers, service technicians, production employees, and other company personnel to gather information about specific products or processes which is used to develop machine instruction manuals
- Assess the audience for whom the technical and procedural documentation is intended; adjust tone and technical terms used to meet those needs and to ensure complete and correct understanding by the reader
- Collaborate with Documentation Specialists to create diagrams, charts, and other visual aids to assist readers in understanding all instructional materials
- Solicit feedback from internal and external customers to improve technical documents.
- Perform other tasks or duties as assigned
Qualifications:
- Bachelor’s Degree - Four-year degree in Technical Writing preferred
- 4 years of related experience
- Proficient with Microsoft products, Adobe FrameMaker, PDF Professional, Photoshop and drawing viewers required. Experience with Solidworks CAD and SolidWorks; Composer a plus
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