What are the responsibilities and job description for the Citrix Administrator position at Precise Software Solutions?
Precise Software Solutions, Inc. is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities.
We are currently looking for a CITRIX System Administrator to join our growing team. This position will telecommute but the ideal candidate will be able to be onsite occasionally as needed in Silver Spring MD, Ashburn VA, or Fairmont WV with four hours' notice. Must be a U.S. citizen.
DUTIES AND RESPONSIBILITIES
- Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems.
- Performs system backups and recovery.
- Maintains data files and monitors system configuration to ensure data integrity.
- Install, setup, configure, troubleshoot and administer new and existing Apache, Tomcat and Oracle Application servers that provide Web-based services
- Provide assistance to software developers during application development, implementation, and support on matters related to the Application Server software.
- Apply Application Server software patches as scheduled with government concurrence.
- Maintain, and update as necessary, documentation (Visio Diagrams) of logical and physical connections
- Configure and deploy applications at the request of application owners ensuring all services are in alignment with Government standards and industry best practices.
- Provide on-call (e.g., pager or cell phone) application server administration support 24 hours/day, 7 days/week.
- Respond to all calls or system notifications within time specified by service level agreements (SLA). Record off-hour calls and responses using the problem management system no later than the next business day.
- Provide configuration management, hardware management, operating system and system
- software support, and platform operations support for all hosts.
- Install, setup, configure, troubleshoot and administer Cisco, Brocade and HP SAN switches and Dell SAN storage devices following industry recommended and Government established procedures and protocols
- Install, setup, configure, troubleshoot and administer new and existing Citrix XenApp servers and infrastructure
- Install, setup, configure, troubleshoot and administer new and existing virtualization platforms following industry recommended and Government established procedures and protocols including: VMware vSphere, VMWare vCenter, Oracle Solaris Virtualization (Physical and logical domains, Kernel Zones)
- Install, setup, configure, troubleshoot and administer new and existing backup software and infrastructure; currently EMC Networker and Veeam One.
- Perform installation, configuration and management of Government Off The Shelf (GOTS), Commercial Of The Shelf (COTS) and all custom built applications.
- Perform installation, configuration and management of COTS and custom built applications.
- Apply Operating System and System Software patches as scheduled with government concurrence.
- Work with hardware vendors to schedule and implement deploy new hardware and resolution of hardware related repairs.
- Utilize experience in supporting storage technology planning, performance capacity planning and modeling, applications planning, human factors issues, and distributed processing.
- Maintain, and update as necessary, documentation (Visio Diagrams) of logical and physicalconnections that make up the system environment.
- Install physical server, storage, network and appliance hardware devices into racks.
- Provide Tier 2 and 3 user support to users of resources.
- Ensure that property custodians are provided complete and accurate inventory information on equipment supported.
- Assist in the update, creation and implementation of a Standard Operating Procedure.
- Provide on-call (e.g., pager or cell phone) system administration support 24 hours/day, 7days/week.
- Respond, either in person or by phone, to all calls or system notifications within time specified by service level agreements (SLA).
- Record off-hour calls and responses using the problem management system no later than the next business day.
- Provision and administer SSL implementations using RSA/DSA keys.
- Authentication systems integration (HSPD12 and RSA tokens/RADIUS)
- Manage SSL Certificate from certificate request created to certificate approval and deployment.
- Install, setup, configure, troubleshoot and administer new and existing system support applications including but not limited to: McAfee, BigFix Client, FireEye Client, Nessus Tenable, Arcsight Log Archiver, IBM Direct Connect, Dell Storage Manager, ManageEngine Patch Manager, and Manage Engine AD Manager.
JOB REQUIREMENTS
- VMware Expertise: VCP-DCV 6.7 certification preferred, VSAN, SRM, VROPS and VRA experience.
- VCP-DCV 6.7 certification
- VSAN, SRM, VROPSVRA experience
- Strong proficiency in the installation, configuration, and management of Citrix XenApp, VMWare architecture which includes administration and management of vSphere v6.5 and above supporting greater than 600 VMWare Virtual Servers and VMWare SRM technologies.
- Must be a U.S citizen and able to obtain and maintain site-specific Public Trust clearance.
EDUCATION
- BS/BA degree in a related area (or equivalent), and 6 to 8 years of experience in the field or in a related area.
- Must have or obtain Citrix Certified Advanced Administrator (CCAA) for XenApp 6 certification no later than 6 months after the contract award.
ABOUT US
Precise Software Solutions, Inc.,an SBA 8(a) program participant, is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities. Precise helps their customers capitalize on the efficiencies offered by technological advancements and ensures the integrity of their IT systems and programs so they can perform their public mission more effectively. The company is known for delivering agile and innovative solutions and specializes in strategic consulting, system modernization and integration, digital transformation and experience, infrastructure and cloud implementation, and data management and analytics.
BENEFITS AND PERKS:
- Comprehensive Health Benefits (Medical, Dental and Vision)including High Deductible Health plan where company pays 100% of the deductible for your family.
- Flexible Spending Accounts (FSA) &Health Savings Account (HSA)
- Retirement Plan with 4% match and discretionary match at year end
- Paid Time Off (PTO): 15 days of PTO accrued per year;7 holidays 3 Floating holidays;2 Innovation days (paid training days)
- Short Term and Long-Term Disability
- Paid Parental Leave
- Paid Jury Duty leave
- Life and AD&D Insurance
- Critical Illness Insurance
- Training and Development
- Wellness Incentives & Discount programs
- Employee Referral Program
- Annual Charity Donation Match
- Awards and Recognition
Our Equal Employment Opportunity Policy
Precise is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment. The company is dedicated to seeking all qualified applicants.