Network Engineer (VA)

Prelude Services is an IT Services Company focused on providing innovative, secure, and high-quality IT Management Services. For over 24 years, Prelude has provided IT outsourcing and support services for senior living, housing, home and community services organizations. Prelude's corporate office is located in Mechanicsburg, PA, while this position is located remotely in the Winchester, VA with regional travel. Prelude offers the following IT services:

• Outsourcing
• Cloud Computing
• 24x7 Service Desk
• Network Management
• Hardware and Software Support
• HIPAA IT Risk Assessment and Security Management Services
• Enterprise Reporting and Dashboards

Looking for an exciting opportunity with a dynamic and fast-growing business?  Great, we are looking for a Network Engineer like YOU!  Prelude is a busy, high-volume but friendly environment that will suit an organized person with a great eye for detail and plenty of team spirit. We hire team players who are not only interested in advancing their careers, but motivated to do their best work in supporting our clients.

You will constantly interact with client management and staff regarding computer technology services and equipment issues.  Your attitude displayed is a representation of Prelude and our core values, and therefore effective communication skills are required to accurately interpret customer needs and take appropriate action.  You must be able to prioritize and execute tasks in a customer-focused environment, manage time and organize work effectively, and be proactive and enthusiastic.

As the Telecommunications/Network Engineer, reporting to the Director of Network Communications, you will be responsible for assisting in the development, maintenance, configuration, implementation, securing, and troubleshooting of telecommunications and network infrastructure for Prelude and clients.  This role requires proven analytical and problem solving abilities and the ability to prioritize and execute tasks in a high-pressure environment.

You will need:

• Strong focus on customer service.
• Minimum of two years of experience with telecommunication support
• Minimum of two years of experience with networking/LAN/WAN support
• Project management skills
• Effective written, oral and interpersonal communication skills.
• Travel to client locations as required.

Typical duties include:

• Perform move/add/change and break-fix support for VoIP platform.
• Install, configure, and manage networking hardware.
• Provide support for network hardware and software - LAN/WAN/WIFI.

This role is primarily remote with some onsite client work when required.

Our fast-paced and supportive environment will offer you lots of benefits – a competitive salary, and opportunities for training and development.

Our Benefits:

We offer a wide range of benefits to our employees; medical with HSA, dental, vision, 401k (with match), Company paid LTD, STD and Life, which you are eligible for the first of the month after your date of employment. Other great benefits Prelude offers… 6 paid holidays and PTO, accrue 20 days your first year! Our culture is guided by our core values: respect for others, personal responsibility, sound judgment, innovativeness, and open and honest communication.

Prelude is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.