Fraud Investigator

Location: Sioux Falls, South Dakota
Shift: Monday - Friday hours vary between 6:30 a.m. - 5:00 p.m.
Job Status: Full-Time
Company: PREMIER Bankcard

About the Role
PREMIER Bankcard is looking for a detailed oriented individual to join their Fraud Investigator team. The Fraud Investigator would identify abnormal trends and unusual activity on customer accounts in order to fulfil the requirements under the Anti-Money Laundering regulations. Identify and investigate if the banking system is being used to facilitate illegal or suspicious activities and write reports of the circumstances surrounding such activities.

Job Duties and Responsibilities

• Investigating potential suspicious or illegal activity.
• Review account/application/report information to determine if suspicious or illegal activities are being perpetrated.
• Identify, call, and correspond with all parties involved in the suspicious activity, including the cardholder, merchants, banks, and third parties.
• Take measures to reduce potential risk to the Bank, such as suspending and closing accounts to protect the Bank from financial impact.
• Maintain accurate logs and supporting documents of accounts reviewed.
• Record and report information as required under the Bank Secrecy Act in a timely manner.
• Maintain a high degree of accountability for actions taken.

Skills and Qualifications

• Basic computer skills and proficiency in the English language.

• Exceptional verbal and written communication skills.

• Ability to concentrate and work independently.

• Attention to detail, analytical, and problem-solving skills.

• Capacity to learn, adapt to change, and become proficient quickly.

• Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold The PREMIER Way.

• Must possess a moderate understanding of the credit card system.

• Must be able to identify suspicious activity.

• Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.

Competitive Benefits Package

• Full medical benefits when working 20 hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more