Government Programs Outreach Coordinator

Presbyterian Healthcare Services
Albuquerque, NM Full Time
POSTED ON 3/8/2024

Overview

Assists with all aspects of planning, preparation, and execution of acquisition, retention, and outreach events. Regularly interacts with and assists customers at Presbyterian community events; provides backup support for service- and business-recovery outbound call campaigns. Maintains inventory of materials and collateral for acquisition, retention, and special events. Prepares compliant print materials and collateral. Responsible for accurate and timely data entry for departmental analytical reporting

Type of Opportunity: Full Time FTE: 1.000000 Exempt: No Work Schedule: Days

Qualifications

High School Diploma (G.E.D.) and a minimum of two years experience required in event coordination, inventory management, and providing direct support to a team in a fast-paced environment. Ability to communicate effectively; strong customer service skills required. Bilingual a plus. Must be flexible and have strong organizational skills and be able to prioritize and manage a high-volume workload. Ability to multitask and to function effectively in a high-stress environment. Ability to make decisions that are varied but are usually confined to situations which are similar. Proficient in MS Word, Excel, and database programs with ability to create, sort and maintain reports. Must provide own transportation. Must have a New Mexico driver s license and maintain a good driving record. Ability to lift 35-70 pounds regularly.

Responsibilities

Responsible for pre-event preparation of materials and collateral; ensures that materials provided are compliant with all CMS, OSI, and HSD regulations and work unit expectations. Responsible for maintaining inventory of prospect and member materials, and event collateral.Effectively interacts and engages customers at Presbyterian outreach events contributing to an Excellent Member Experience that results in enhanced member loyalty and retention.Works closely with team to identify and schedule appropriate facilities for events; assists with event set-up, breakdown, and transportation of event supplies. Assists with preparation of member advisory board meetings and special events. Provides backup support for service- and business-recovery initiatives; contacts members to increase participation at education and special events.Documents activities in appropriate applications using Facets, Access, MS Word, Excel, or similar databases as appropriate.Other duties as assigned.

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About Our Regional Delivery System

Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Offer Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Compensation decisions are dependent upon the facts and circumstances of each offer.

Maximum Offer

USD $23.99/Hr.

Salary.com Estimation for Government Programs Outreach Coordinator in Albuquerque, NM
$39,303 to $56,723
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