Product Specialist - US Government Applications

Do you have a track record working within US Government? Are you familiar with US Govt record management or digital archival systems? Are you ready to step up and join the world's leading Active Digital Preservation company? 

We are Preservica and we are changing the way organizations safeguard their digital information. Our solutions are at the razor’s edge of archival software solutions addressing the need for smart digital preservation technologies. As a world-leader in digital preservation, our award-winning software is used by leading government organizations, archives, libraries, museums and major businesses across the globe.

Role: 

As a Product Specialist - US Government Applications, you will spearhead the establishment of a line of business for US Government Applications within Preservica. Leveraging your deep sector knowledge, you will identify critical use cases in digital records processing, management, and access that are currently underserved.

Your mission will be to configure and position our product to address these challenges effectively.  This will include active participation in focus groups; webinars and presentations. Collaborating closely with customers, prospects, and internal teams, you will translate insights into standardized templates and product configurations tailored to meet the diverse needs of US Government sectors.

Key Responsibilities:

• Gain a detailed understanding of customer tasks and workflows, translating insights into standardized product configurations.
• Curate and lead webinar; focus group and presentation content
• Develop optimized configurations, including industry-specific onboarding sequences, workflows, metadata structures, and retention policies.
• Serve as the "voice of the customer," providing critical insights to influence product roadmap prioritization.
• Document and build business cases for specific requirements to enhance user experience and drive adoption.
• Monitor workstream progress and actively engage with product managers and user experience designers.
• Collaborate with users to acquire real-world digital assets, streamline workflows, and support go-to-market efforts.

Knowledge & Experience:

• 2 or more years of hands-on experience in technical archiving, software, and customer-facing roles, ideally within a US Government agency or similar.
• Proven ability to work at an administrator level with application software and create custom configurations.
• Proficiency in scripting languages such as Python or Bash, and familiarity with REST, APIs, and SDKs.
• Experience with metadata standards (e.g., Dublin Core, MODS, METS, PREMIS) and XML.
• Previous experience with digital archiving or preservation solutions is highly desirable.
• Familiarity with Microsoft 365 retention and compliance is advantageous.
• Experience working with US Government users is highly advantageous.

As a Product Specialist, you'll be at the forefront of transforming the way government agencies manage their digital records. By understanding customer needs, crafting innovative solutions, and advocating for user-centric approaches, you'll play a pivotal role in driving the success of Preservica's Government Applications. Join us in making a lasting impact and revolutionizing how government organizations preserve their digital heritage. 

What we offer: 

We are a growing company and this initial 6 month contract may open the door to greater opportunities within our business as continue to expand, accordingly we are also happy to hear from candidates who are looking for a permanent role.  We are happy for you to work from our modern offices in Boston or remotely within the US in ET /CT time zones. Preservica are an Equal Opportunities Employer. Come join US!