POSITION SUMMARY
The Social Services Director 2 directs and oversees the social services program in a skilled nursing center to assure that the medically related emotional and social needs of the resident are met and maintained in accordance with all applicable laws, regulations, and Prestige Care standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meets with all new admissions to document the resident's psychosocial history and identify the current psychosocial needs.
- Ensures comprehensive psychosocial care plans are in place for each resident and are completed within the required timeframe and updated quarterly and as needed.
- Collaborates with the leadership team, the resident and/or resident’s representatives, and physician to determine discharge plans. Communicates regularly with all parties regarding the plan and encourages resident and/or resident’s representative participation in all steps of the planning and discharge process.
- Coordinates home health, hospice, and support services, including making referrals and obtaining services from outside agencies as needed.
- Arranges ancillary services including but not limited to dental, ophthalmology, and audiology services. May be required to coordinate appointments for such services and arrange transportation.
- Completes and issues Notice of Medicare Non-Coverage (NOMNC) and Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) as applicable.
- Completes assigned sections on the MDS and participates in the coordination of Medicaid services.
- Documents care plan and services provided in the resident’s record in accordance with state and federal regulatory requirements and Prestige policies. Ensures that all entries are accurate, timely, and descriptive of the services provided.
- Acts as a resident advocate by ensuring that services are provided in the resident’s best interest and educates on residents’ rights.
- Acts as the grievance officer and coordinates the center’s grievance process.
- Assists residents in accessing mental health services and other community resources.
- Arranges and obtains needed durable medical equipment, clothing, and personal items for residents.
- Conducts and assists in coordinating resident and family support groups including the development of programs for special needs residents.
- Manages behavioral health services including tracking, meetings, care planning, care and services. Coordinates and updates Behaviors Monitors for residents as required.
- Partners with the clinical team in training staff on resident’s behaviors and appropriate behavioral interventions.
- Reviews cases with a Qualified Social Services Representative on a quarterly basis or more frequently as needed.
- Participates in leadership team by actively contributing to decision making, grievance follow up, building and company-wide initiatives and attending leadership team meetings such as Stand-up, Managing Acute Care Conditions (MACC), Quality Assurance Performance Improvement (QAPI) and other meetings as required.
- Performs other duties as assigned.
COMPANY WIDE RESPONSIBLITIES
- Demonstrates Core Values of Respect, Integrity, Commitment and Trust.
- Supports a dignified and caring atmosphere with residents, residents’ families, visitors and staff.
- Protects privacy and confidentiality of information pertaining to residents, employees, the facility, and company information and records.
- Maintains a safe and secure working environment and practices safe working habits.
QUALIFICATIONS AND EXPERIENCE
Must hold appropriate state licensure if required under state regulations. Two years’ experience working in skilled nursing or similar health care setting or ability to demonstrate equivalent knowledge and skills. Knowledgeable of the rules, regulations and guidelines that govern nursing care facilities.
EDUCATION
Some college required. Bachelor’s or Associate’s degree preferred.
EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to
personally touch lives every day. It is a philosophy of caring based on our
core values of integrity, trust, commitment, and respect, that are at the
center of all that we do. We are committed to a diverse and inclusive workforce
that represents all of us, coming from different experiences, cultures,
backgrounds, and viewpoints. Inclusion is the way we treat one another and how
we celebrate what makes us different.
Prestige is proud to be an Equal
Employment Opportunity employer. We do not discriminate based upon race,
religion, color, national origin, gender (including pregnancy, childbirth, or
related medical conditions), sexual orientation, gender identity, gender expression,
age, status as a protected veteran, status as an individual with a disability,
or other applicable legally protected characteristics.