Medical Assistant

Job Summary:

As a Medical Assistant at [Urgent Care Center Name], you will play a crucial role in providing high-quality care to patients in an urgent care setting. You will be responsible for performing both clinical and administrative tasks to ensure efficient operations and excellent patient service. Your ability to handle a variety of medical procedures, manage patient interactions, and support healthcare providers will directly impact the success of our urgent care team.

Key Responsibilities:

Clinical Duties:

• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform and record vital signs, including blood pressure, temperature, and pulse.
• Prepare patients for examination and explain procedures to ensure patient comfort and understanding.
• Administer medications and vaccinations as directed by the physician or provider.
• Collect and process specimens for laboratory tests, including blood draws and urine tests.
• Perform basic wound care, including cleaning, dressing, and bandaging wounds.
• Utilize and maintain medical equipment and ensure sterilization protocols are followed.

Administrative Duties:

• Greet patients, check them in, and verify insurance information.
• Schedule and manage patient appointments and follow-up visits.
• Prepare and maintain accurate patient records and documentation in electronic health records (EHR) systems.
• Handle patient inquiries, including phone calls and in-person questions, with professionalism and empathy.
• Process billing and insurance claims, and assist patients with payment arrangements.
• Ensure the clinic environment is clean, organized, and stocked with necessary medical supplies.

Skills and Qualifications:

• High school diploma or equivalent; completion of a medical assisting program preferred.
• Certification as a Medical Assistant (CMA, RMA, or equivalent) is preferred.
• Previous experience in an urgent care or clinical setting is highly desirable.
• Proficiency in using EHR systems and other medical office software.
• Strong interpersonal skills with the ability to communicate effectively with patients, families, and healthcare professionals.
• Ability to handle a fast-paced environment and manage multiple tasks efficiently.
• Knowledge of medical terminology, clinical procedures, and patient care protocols.
• Current Basic Life Support (BLS) certification.
• Experience with EKGs, splinting, administering injections, phlebotomy, casting, and vitals testing

Physical Requirements:

• Ability to stand and walk for extended periods.
• Capable of lifting and moving patients or medical equipment as needed.
• Good manual dexterity and ability to perform repetitive tasks.