What are the responsibilities and job description for the Scheduler position at Prestwood IT Solutions?
Scheduler and Marketing for a Computer Company. Employment Type: Full-Time, M-F 8:00-5:00
Our growing computer service company is looking for a dependable person interested in long-term employment with exceptional communication (written and verbal) skills. You must be reliable and have a willingness to change and grow with our small business. A pleasant attitude is a must. This position plays an important role in the day-to-day operations for Prestwood IT Solutions.
Our work environment is friendly, professional and can be fast-paced. Quick learning, flexibility, and comprehension are a must..
Scheduler duties include, but are not limited to:
- Creating and maintaining an accurate computer-based scheduling system and records.
- Assigning new and existing clients to staff based on the needs of client.
- Handling large call and email volume and ability to prioritize based on daily/weekly needs.
- Make courtesy calls with our existing clients to inquire how their service went.
- Attend marketing events with the Citrus Heights Chamber of Commerce and Roseville Chamber of Commerce.
- Attend Downtown Tuesday Nights in Roseville in June and July and pass out marketing materials
- Communicate effectively orally and in writing with all levels of staff and the public.
- Responsible for having business etiquette, answering telephone phone calls and creating tickets for clients as necessary.
Requirements: One-year of scheduling/marketing experience or two years in a related field preferred. Strong customer service skills and ability to problem solve independently.
- Must possess time management and organizational skills with the ability to coordinate multiple schedules.
- Must be able to learn from watching videos.
- Benefits: Salaried position with an established company.
- 401K Retirement Benefit.
- Sick time, vacation pay, and paid holidays.
The scheduler will work alongside the office manager, and they will get to learn new office skills and procedures.
THIS IS A FULL-TIME POSITION. MUST BE AVAILABLE MONDAY - FRIDAY, 8:00-5:00.To apply for this position please submit a cover letter and resume. * Location: Citrus Heights
- Compensation: Negotiable
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
Job Type: Full-time
Pay: $31,200.00 - $35,360.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Citrus Heights, CA 95610: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location