What are the responsibilities and job description for the Barista position at Pret a Manger | 389 5th Ave New York?
A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training.
Amazing Service: Creating Pret Buzz
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz
- To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible
- To ‘wow’ customers with latte art
- Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge
- To make all Barista Prepared Drinks to Pret standards
- To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards
- Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To carry out log checks, thermometer calibration and dribble tests in line with Pret standards
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista Prepared Drinks ingredients
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager
- Growing Sales: Maximizing Barista Prepared Drinks sales
- To have a weekly sales target and share this with the team
- To know your shop Barista Prepared Drinks sales versus total sales and the mix
- To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret
Benefits:
- Health, Dental and Vision Benefits
- Weekly Mystery Shopper bonus plan
- 401K retirement plan
- Generous Paid Time Off
- Company sponsored Life Insurance STD and LTD offerings
- Child Bonding Leave
- The Pret Academy, which supports the training and development for our wonderful people
- Quarterly nationwide team events
- Free breakfast and lunch when working – including generous discounts when you’re not
- Transit program, FSA and HSAs available
- A friendly, fun, and fast paced environment with passionate teams to work with
- Pet Insurance
Experience: Barista: 1 year (Required)